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Sr. Sales Operations Manager

OpenGovUS | Massachusetts | BostonSales
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Salary
$160K - $180K USD
Job type
Full-time
Posted
28 Sept 2026
Status
Open · checked 7d ago

About this role

OpenGov is seeking a Senior Sales Operations Manager in Boston, Massachusetts, to serve as the primary operations partner to the Chief Revenue Officer. This demanding individual contributor role blends deep sales analytics with chief of staff responsibilities and suits a driven professional with extensive experience in go-to-market operations.

Role Overview

The Senior Sales Operations Manager acts as a critical strategic partner to the Chief Revenue Officer and the sales leadership team. This high-visibility, individual contributor role requires managing the revenue organization's operating cadence, driving major cross-functional initiatives, and setting analytical standards for the sales analyst team without formal reporting lines.

Key Responsibilities

Own the operating cadence for the Revenue organization, prepare the CRO for critical meetings, and drive commitments to closure across leadership.
Manage the sales metrics layer, ensuring trust and consistency in reporting for pipeline coverage, velocity, quota attainment, and forecast accuracy.
Direct the end-to-end weekly forecasting process, including roll-up, risk assessment, and upside analysis.
Lead cross-functional initiatives for the CRO from framing to delivery, holding functional owners accountable to timelines.
Act as the working lead for the sales analyst team by prioritizing work, mentoring members, and raising output quality.
Partner with sales leadership on performance management, scorecards, and quarterly business reviews.
Collaborate with Talent Acquisition and Finance on headcount planning, capacity modeling, and hiring.
Oversee territory, quota, and capacity planning cycles alongside GTM Strategy and Finance.
Apply AI-first working methods to compress analysis, meeting preparation, and executive communication.
Handle confidential information regarding compensation, strategy, and organizational design with absolute discretion.

Requirements

Minimum of 10 years working in sales operations, revenue operations, business analytics, or finance supporting a go-to-market organization.
Direct experience supporting a B2B SaaS sales model, including forecasting, pipeline management, and planning.
Proven history of partnering with or directly supporting a senior revenue executive.
Demonstrated capability to lead and elevate other analysts without formal authority.
Advanced analytical and modeling skills using Excel, Google Sheets, and business intelligence tools.
Deep hands-on proficiency with Salesforce, including reporting and data quality management.
Strong executive presence, communication skills, and program management discipline.
Demonstrated AI-first working habits with examples of tooling application to reduce manual effort.
Bachelor's degree in business, finance, economics, or a related analytical discipline.

Nice to Have

Experience with sales compensation design or administration.

Skills and Tools

Salesforce reporting and data quality management
Advanced Excel and Google Sheets modeling
Business intelligence tools
AI-driven analysis and workflow tools
Pipeline management and forecasting
Territory, quota, and capacity planning

Salary and Benefits

Salary range for Boston, MA: $160,000 to $180,000 (base plus variable compensation based on company and individual performance)
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
Collaborative office environment featuring weekly catered lunches

About the Company

OpenGov is the leader in AI and ERP solutions for local and state governments across the United States. Over 2,000 public sector organizations rely on the OpenGov Public Service Platform to operate efficiently and strengthen public trust. Headquartered in San Francisco with offices in cities including Boston, the global team of over 800 employees is united in powering more effective and accountable government.

How to Apply

Interested candidates should apply directly on the official OpenGov careers page.

Questions candidates ask

What is the location and work model for this job?

The position is based in Boston, Massachusetts, operating out of the local office.

What is the salary range for the Senior Sales Operations Manager role?

In Boston, MA, the compensation range is $160,000 to $180,000, which includes base pay plus a variable component tied to company and individual performance.

How many years of experience are required?

Candidates must have a minimum of 10 years of experience in sales operations, revenue operations, business analytics, or a finance function supporting a go-to-market organization.

Is this a people manager role?

No, this is an individual contributor role, though it acts as a working lead and mentor to the sales analyst team without formal reporting lines.

What software proficiency is required for the position?

Deep hands-on proficiency with Salesforce, advanced modeling capabilities in Excel or Google Sheets, and familiarity with business intelligence tools are required.

Ready to apply?

The application is on the official OpenGov careers page.

Apply on company site