Sr. Engagement Manager, FDE - Financial Services
About this role
Financial services institutions adopting data and AI platforms often struggle to translate complex technical architectures into measurable business outcomes without dedicated strategic guidance. Databricks addresses this challenge by hiring a Senior Engagement Manager within the Forward Deployed Engineering organization to act as a trusted advisor for major accounts in the financial sector. Operating with minimal oversight, the chosen professional will independently lead large, multi-workstream programs and steer full-cycle sales for customized professional services and training programs.
Accountability spans driving revenue growth, spotting cross-sell opportunities, and collaborating closely with sales and go-to-market teams to align regional targets. Success in this capacity requires a blend of senior customer-facing acumen, program management mastery, and deep technical literacy regarding cloud provider ecosystems and migration strategies.
What you will do
- Independently scope and direct large-scale, cross-functional initiatives featuring multiple workstreams and diverse stakeholders.
- Drive the complete sales cycle for standard and customized professional services and training programs.
- Identify and pursue expansion opportunities within existing customer accounts to achieve revenue targets.
- Partner with sales and go-to-market teams to prioritize regional professional services and training goals.
- Monitor customer sentiment proactively and execute corrective actions to maintain high satisfaction levels.
What you need
- Bring seven to ten years of experience running a professional services line of business.
- Demonstrate ten or more years of background in senior customer-facing roles balancing influence and execution.
- Possess a deep understanding of professional services and training offerings, including partner funding programs across major cloud providers.
- Showcase strong knowledge of Databricks architecture, market competitors, and specific migration benefits.
- Maintain a proven track record of managing large-scale program plans and service delivery operations.
- Fulfill travel requirements of up to twenty-five to fifty percent as needed.
Benefits
- Annual performance bonus eligibility
- Equity packages
- Comprehensive benefits and perks tailored to employee needs
Skills and tech stack
Questions candidates ask
What is the expected pay range for this position?
The expected base salary range varies by location zone, with Zone 1 ranging from $144,800 to $199,100 USD, Zone 2 from $130,300 to $179,200 USD, Zone 3 from $123,100 to $169,300 USD, and Zone 4 from $115,800 to $159,300 USD. Actual compensation packages depend on factors like job-related skills, depth of experience, relevant certifications, and specific work location.
What travel expectations come with this role?
Candidates must have the ability to travel up to 25-50% as required for the position. This travel supports customer engagement and project delivery across assigned accounts.
What background is required in customer-facing environments?
Applicants need 10+ years in senior customer-facing roles that involve a mix of influencing and execution. Additionally, candidates must have 7-10 years running a Professional Services line of business.