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Solutions Engineer

scribeSF or NYCSolutions Engineering
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Salary
$176K – $270K
Job type
Full-time
Experience
Senior · 5+ yrs
Posted
24 Sept 2026
Status
Open · checked 7d ago

About this role

This Solutions Engineer role suits an experienced technical professional based in SF or NYC who wants to build a pre-sales function from scratch at a growing artificial intelligence platform. The position operates within a hybrid or major U.S. city remote framework to support enterprise software adoption.

Role Overview

Scribe seeks a Solutions Engineer to join a brand new team defining how the organization wins and delivers on its strategic product, Scribe Optimize. The professional in this position will act as an expert in the platform's advanced products, bridging the gap between closing deals and driving transformational outcomes. The role requires partnering with Account Executives and Customer Success teams to engage enterprise executives during discovery calls, design groundbreaking solutions, and lead hands-on proofs of concept.

Key Responsibilities

Own the technical layer of enterprise deals by collaborating with Account Executives from discovery through close, conducting targeted demonstrations, and leading proof of concept planning sessions.
Build return on investment narratives based on actual workflow data to quantify time saved and costs avoided.
Address technical and security inquiries during enterprise sales cycles while coordinating with engineering teams to resolve configuration challenges.
Relay customer feedback and product requirements to the internal product team with supporting evidence.
Transform learnings into repeatable pre-sales assets and playbooks to accelerate future deal cycles.
Maintain deep platform knowledge to serve as a technical reference point for go-to-market teams.

Requirements

Bring five or more years of experience in Solutions Engineering, Solutions Architecture, Technical Account Management, or a comparable pre-sales technical role at a high-growth software-as-a-service company.
Demonstrate strong artificial intelligence fluency, including an understanding of large language model architecture, prompt design, model behavior, and output quality.
Show comfort working directly with artificial intelligence and machine learning engineering teams to translate customer requirements into technical context.
Possess the ability to articulate technical frameworks regarding how workflow data is captured, processed, and surfaced as insights.
Understand enterprise workflows and operational processes across tools such as Salesforce, ServiceNow, and SAP.

Nice to Have

Experience with process mining, workflow intelligence, or operational analytics tools.
Background working inside an artificial intelligence or machine learning product team, or deploying related products in an enterprise setting.
Previous experience holding a founding or first-of-its-kind role at a high-growth software-as-a-service company.
Familiarity with enterprise artificial intelligence security reviews, model governance frameworks, or responsible artificial intelligence practices.

Skills and Tools

Salesforce
ServiceNow
SAP
Large Language Models
Artificial Intelligence and Machine Learning Frameworks

Salary and Benefits

Salary ranges across tiers include OTE between $176,000 and $270,000.
Equity offerings provided for all full-time employees.
Health, dental, and vision insurance for employees and dependents.
Flexible paid time off and company holidays.
401(k) plan and paid parental leave.
Daily catered lunch for the San Francisco office, commuter benefits, and a home office stipend.

About the Company

Scribe provides a specialized intelligence platform utilized by over ninety-four percent of the Fortune 500 to capture how work happens and convert it into living assets for people and artificial intelligence agents. Founded in 2019 and valued at over one billion dollars, the company has expanded to serve seven million users across six hundred thousand businesses and maintains headquarters in San Francisco.

How to Apply

Candidates should apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

What is the location requirement for this role?

The role is remote with a requirement to be based permanently in a major U.S. city, or hybrid for San Francisco candidates who work from the SOMA office two to three days per week. Travel up to thirty percent of the time is expected.

How many years of experience are required?

Candidates must have five or more years of experience in Solutions Engineering, Solutions Architecture, Technical Account Management, or a comparable pre-sales technical role at a high-growth SaaS company.

What is the compensation range for the position?

Compensation varies by location across different tiers, with OTE ranging from $176,000 to $270,000, alongside company equity for all full-time employees.

Is this a pre-sales or post-sales role?

This position is strictly pre-sales focused and remains closely tied to the deal lifecycle.

What benefits are included?

Benefits include health, dental, and vision insurance, flexible paid time off, a 401(k), paid parental leave, commuter benefits, a home office stipend, and daily catered lunches for the San Francisco office.

Ready to apply?

The application is on the official scribe careers page.

Apply on company site