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Principal Solutions Engineer, Strategic Accounts

scribeUnited StatesSolutions Engineering
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Salary
$204K – $300K
Job type
Full-time
Experience
Senior · 8+ yrs
Posted
24 Sept 2026
Status
Open · checked 7d ago

About this role

Principal Solutions Engineer, Strategic Accounts at Scribe is a remote and U.S.-based pre-sales role that suits an experienced technical professional ready to shape a brand new function for enterprise-scale AI products. This position focuses on driving technical deal cycles and proof of concepts for strategic accounts.

Role Overview

Principal Solutions Engineer, Strategic Accounts is an individual contributor position at Scribe responsible for leading the technical layer of major enterprise sales. The person in this role works alongside Account Executives and Customer Success teams to engage Fortune 500 executives, design technical workflows, and demonstrate Workflow AI capabilities. The position is part of a newly formed team tasked with building playbooks from scratch for Scribe Optimize.

Key Responsibilities

Manage the technical evaluation and sales mechanics for large strategic enterprise deals from initial discovery to close.
Conduct customized software demonstrations, lead proof of concept planning sessions, and execute proofs of concept.
Translate customer workflow data into quantified return on investment narratives highlighting time and cost savings.
Handle technical validation, security workflows, and technical roadblock removal for enterprise stakeholders.
Relay customer feedback and product requirements back to internal product teams with documented evidence.
Create repeatable pre-sales resources and playbooks to accelerate future sales cycles.

Requirements

Eight or more years of experience in solutions engineering, solutions architecture, technical account management, or related pre-sales technical functions at a high-growth SaaS organization.
Direct professional background handling deal cycles with named strategic accounts.
Strong fluency in artificial intelligence concepts, large language model architecture, prompt design, and output quality.
Ability to translate customer business needs into technical requirements for engineering teams.
Familiarity with enterprise operational software platforms including Salesforce, ServiceNow, and SAP.

Nice to Have

Background working with process mining, workflow intelligence, or operational analytics tools.
Prior experience inside an AI or machine learning product team or deploying enterprise AI solutions.
History of holding a founding or inaugural role at a fast-growing software company.
Knowledge of enterprise AI security reviews, model governance, and responsible AI frameworks.

Skills and Tools

Large Language Models (LLMs)
Workflow AI
Salesforce
ServiceNow
SAP

Salary and Benefits

Salary ranges from $204,000 to $300,000 across multiple geographic tiers, plus equity offerings.
Comprehensive medical, dental, and vision insurance coverage for employees and dependents.
Flexible paid time off, paid holidays, and paid parental leave.
Retirement savings through a 401(k) plan.
Daily catered lunches for staff in the San Francisco office along with commuter benefits and a home office stipend.

About the Company

Scribe builds a specialized intelligence platform utilized by over 94 percent of Fortune 500 companies and 7 million users across 600,000 businesses. Founded in 2019 and valued over $1 billion, the company is headquartered in San Francisco with remote opportunities in the United States and hybrid options locally.

How to Apply

Visit the official company careers page to submit an application for this position.

Skills and tech stack

SalesforceServiceNowSAPWorkflow AILLMsLLM

Questions candidates ask

What is the primary focus of the Principal Solutions Engineer role?

The role focuses on pre-sales technical execution for strategic enterprise accounts, leading proofs of concept, and demonstrating Scribe's Workflow AI capabilities.

Where is the position located?

The role is remote within the United States, with a requirement to reside permanently in a major U.S. city. Candidates based in San Francisco work on a hybrid schedule, and travel is expected up to 30 percent of the time.

How many years of experience are required?

Candidates must have 8 or more years of experience in solutions engineering, solutions architecture, technical account management, or a comparable pre-sales technical role at a high-growth SaaS company.

What compensation and benefits are provided?

Salary ranges between $204,000 and $300,000 depending on location tier, alongside equity. Benefits include health, dental, and vision insurance, 401(k), flexible time off, parental leave, commuter benefits, and a home office stipend.

Ready to apply?

The application is on the official scribe careers page.

Apply on company site