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Solutions Architect (EST or PST hours)

DeepgramUSA - RemoteEngineering
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Salary
$155K - $240K USD
Job type
Full-time
Work mode
Remote
Posted
16 Apr 2026
Status
Open · checked 7d ago

About this role

Role Overview

Deepgram is hiring a remote Solutions Architect in the US who can work during Eastern or Pacific time zone hours. This role suits a technical professional with enterprise customer experience who wants to drive successful voice AI deployments and scalable support solutions.

Key Responsibilities

Own the technical design and delivery of customer implementations and migrations from initial kickoff to production cutover.
Lead deployment scaling tasks, which include capacity planning, rollout sequencing, and verification methodologies.
Design customized solutions that align with individual customer stacks, constraints, and operational needs.
Partner alongside Customer Success and Account Executives to manage change readiness, stakeholder alignment, and rollout communications.
Develop reusable implementation patterns, reference architectures, and deployment playbooks for internal and external use.
Create automation and self-service tooling designed to reduce time-to-value for routine implementation tasks.
Collaborate directly with product and engineering teams to advocate for customer needs based on deployment patterns.
Handle complex post-onboarding technical escalations and occasionally assist with pre-sales discovery, scoping, and proof-of-concept design.

Requirements

Three or more years of experience implementing or deploying technical solutions for enterprise customers in customer-facing technical roles.
Solid software engineering background with professional development experience in at least one modern programming language.
Demonstrated ability to lead the technical delivery of production deployments from design through to cutover.
Proven skill in scoping complex technical work and sequencing it for successful execution.
Excellent written and verbal communication abilities to explain technical topics clearly to both engineering and business stakeholders.
Must be based in the US Eastern or Pacific time zone, or willing to work those hours.

Nice to Have

Experience working with speech recognition, natural language processing, AI voice agents, or related artificial intelligence technologies.
Knowledge regarding major cloud platforms including AWS, GCP, and Azure, alongside containerization tech like Docker and Kubernetes.
Familiarity with API-first products and developer tools.
Background involving change-management processes or implementation methodologies.
Experience producing reference architectures, deployment playbooks, and implementation templates.

Skills and Tools

Python
AWS
GCP
Azure
Kubernetes
Docker
TypeScript
JavaScript
Rust
C++

Salary and Benefits

Salary range: $155,000 to $240,000 USD per year.

About the Company

Deepgram is a leading platform enabling the Voice AI economy by offering real-time APIs for speech-to-text, text-to-speech, and production-grade voice agents. Over 200,000 developers and 1,300 organizations utilize its voice-native foundation models via cloud APIs or self-hosted software. The company operates with an AI-first mindset where team members actively experiment with and integrate advanced AI tools into daily workflows.

How to Apply

Visit the official Deepgram careers page to submit your application for this position.

Skills and tech stack

Questions candidates ask

What are the working hour requirements for this position?

Candidates must be based in either the US Eastern or Pacific time zone, or be willing to work during those specific time zone work hours.

What is the salary range for the Solutions Architect role?

The annual salary ranges from $155,000 to $240,000 USD.

What does time allocation look like across responsibilities?

Time is divided into 50% for customer implementation and scaling engagements, 20% for building reusable patterns and automation, 15% for pre-sales technical support, 10% for documentation and knowledge sharing, and 5% for complex post-onboarding escalations.

How many years of experience are required?

Applicants need 3 or more years of experience implementing or deploying technical solutions for enterprise customers in customer-facing technical roles.

What technologies and programming languages are relevant to the role?

Relevant skills include Python, JavaScript, TypeScript, Rust, C++, AWS, GCP, Azure, Kubernetes, and Docker.

Ready to apply?

The application is on the official Deepgram careers page.

Apply on company site