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Solution Operations Manager, Value & Ops Excellence

Mistral AIParisSolutions
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Salary
Not listed
Job type
Full-time
Posted
7 Sept 2026
Status
Open · checked 7d ago

About this role

Mistral AI is seeking a Solution Operations Manager to join the Solutions team in Paris on a full-time basis. This role suits an operations professional with at least four years of experience who wants to shape the operational foundation of cutting-edge artificial intelligence deployment.

Role Overview

As a Solution Operations Manager, the individual serves as a direct business and operations partner to the Solutions team, which includes Deployment Strategists and Applied AI Engineers. Working alongside leadership, the person in this role helps build and scale the operating system that drives value and operational excellence across both pre-sales and post-sales activities. The position involves turning go-to-market strategies into repeatable, AI-native actions that elevate delivery quality and customer satisfaction.

Key Responsibilities

Design and build the secure-by-design operating system and internal tooling automations to boost output per full-time employee.
Streamline Deployment Strategist operations across pre-sales scoping and delivery by compounding shared knowledge and reusable intellectual property.
Operationalize internal ROI frameworks per project and use case to track and surface value creation.
Establish metric catalogs, reporting layers, and dashboards that convert data foundations into strategic decisions.
Implement a customer satisfaction measurement system to monitor and improve operational excellence.
Codify delivery playbooks, operational processes, and scaling programs throughout the customer lifecycle.
Collaborate cross-functionally with Revenue Growth, People Growth, RevOps, Customer Success Managers, and Product and Engineering teams.
Maintain operational processes across multiple geographies while embedding safety, security, and compliance.

Requirements

Minimum of 4 years of professional experience in strategic operations, business operations, or a chief-of-staff capacity within technical sales or solutions engineering.
Demonstrated ability to bring structure to ambiguity and execute complex, cross-functional initiatives.
Proven history of optimizing processes, improving business KPIs, and aligning resources with strategic priorities.
Strong negotiation and diplomacy skills to manage complex stakeholder dynamics.
Hands-on, execution-focused mindset suited for fast-changing, ambiguous environments.
Practical experience building internal tools, data workflows, and scalable systems from manual processes.
Analytical capability to design ROI frameworks, build reporting dashboards, and translate data into operational choices.
Technical acumen and fluency in artificial intelligence implementation, use cases, and scaling challenges.
Native-level fluency in English.

Skills and Tools

Strategic operations and business operations management
Internal tooling and workflow automation development
ROI framework design and value intelligence
Data analytics, reporting, and dashboard creation
Cross-functional program management and process codification
Stakeholder diplomacy and negotiation
AI implementation fluency

About the Company

Mistral AI delivers full-stack artificial intelligence solutions ranging from frontier models to developer tools, applications, and compute capacity. The organization collaborates with enterprises tackling complex challenges in high-stakes fields such as finance, manufacturing, defense, healthcare, and the public sector. Distributed across Europe, North America, Asia, and the Middle East, the team prides itself on being creative, low-ego, and collaborative.

How to Apply

Interested candidates should visit the official Mistral AI careers page to submit an application for this Paris-based position.

Questions candidates ask

Where is this job located?

This position is based in Paris, France.

What level of experience is required?

Candidates must have 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.

What department does this role belong to?

This role is part of the Solutions department.

What language skills are needed?

Native-level fluency in English is required, while additional European languages are considered a plus.

How can I apply for this position?

You can apply directly through the official Mistral AI careers page.

Ready to apply?

The application is on the official Mistral AI careers page.

Apply on company site