About this role
Researchers who thrive in ambiguous environments and enjoy decoding how non-technical users build creative confidence will find a strong fit at Suno. As a senior qualitative UX researcher on the mobile team, the chosen candidate will tackle foundational questions about individuals who open the application with no prior vocabulary or understanding of audio editing. This role exists to shape the future of a creative entertainment platform by uncovering how everyday people interact with generative music tools.
Working as a direct partner to product managers, designers, and engineers in Los Angeles, the individual will lead generative and in-person studies that influence product direction. The position demands high ownership, intense pacing, and the ability to combine deep qualitative insights with survey and behavioral data. Anyone joining this team will help establish entirely new interaction patterns for consumer AI products while working alongside a close-knit group focused on audio creation.
What you will do
- Define and execute the foundational qualitative research agenda for mobile product creation.
- Lead in-person and in-field studies, including in-home sessions and group observations.
- Collaborate directly with product managers, designers, and engineers to embed user signals early in the development cycle.
- Produce segmentations, journey frameworks, jobs-to-be-done models, and design principles that guide long-term strategy.
- Partner with data science teams to pair depth with survey and behavioral data.
- Mentor other researchers and review study designs without entering a formal management track.
What you need
- Bring five or more years of industry UX research experience with a deep specialization in qualitative methods and consumer mobile products.
- Demonstrate a track record of research that has directly shifted product strategy and roadmap decisions.
- Possess experience conducting in-person research with groups, including in-home and in-context sessions alongside consent and assent workflows.
- Apply rigorous methodological judgment to match study designs to specific questions.
- Show fluency with quantitative data by reading experiment readouts and designing reliable surveys.
- Maintain self-direction, high tolerance for ambiguity, and the ability to influence senior stakeholders without formal authority.
Nice to have
- PhD in HCI, Human-Centered Computing, Psychology, Learning Sciences, or a related field combined with industry experience
- Knowledge of a functional UX research lab or in-person session space in Los Angeles
- Experience using Suno to make music
Benefits
- Company Equity Package
- 401(k) with 3% Employer Match & Roth 401(k)
- Medical, Dental, & Vision Insurance with PPO, HSA, and FSA options
- 11 Paid Holidays, Unlimited PTO, and Sick Time
- 16 Weeks of Paid Parental Leave
- Creative Education Stipend, Commuter Allowance, and daily In-Office Lunch
Questions candidates ask
What is the remote work policy?
Employees must be willing to work five days per week at the Venice Beach office in Los Angeles, with some travel required for team meetings and field research.
What is the compensation package for this role?
The annual salary range is $176K to $220K before equity, alongside an equity package and comprehensive benefits.
What kind of team will I be working with?
You will act as the research partner to the product manager and designer leading mobile create, and you will sit alongside engineers as decisions are made.