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Senior Strategic Renewals Manager

DeepgramUSA - RemoteCustomer Success
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Salary
$240K - $260K USD
Job type
Full-time
Work mode
Remote
Posted
10 Jun 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Strategic Renewals Manager at Deepgram is a remote, full-time commercial position focused on leading end-to-end renewal negotiations for high-value accounts. This role suits experienced commercial professionals who thrive in complex negotiations, understand consumption-based revenue models, and embrace an AI-first operating environment.

Key Responsibilities

Manage end-to-end renewal negotiations for a portfolio of strategic accounts, engaging directly with customer executives, procurement, and finance.
Translate usage, pacing, and adoption trends into defensible consumption-based renewal forecasts and challenge misaligned customer projections.
Build and negotiate pricing and packaging, including committed-use models, credit tiers, and multi-year agreements to protect annual recurring revenue.
Identify account growth opportunities during renewals and collaborate with Account Executives to shape expansion strategies.
Coordinate cross-functional deal strategies across customer success, sales, finance, revops, and legal.
Anticipate and mitigate churn and contraction risks by leading save and turnaround strategies for at-risk accounts.
Scale the renewals function by establishing repeatable commercial processes with potential to lead a growing renewals team.

Requirements

Ten or more years of experience in commercial, customer-facing positions such as Strategic Account Management, Account Executive, or Renewals Manager with a history of hitting targets.
Proven track record of owning and closing complex commercial renewals and expansions for strategic accounts in a consumption-based business.
Experience structuring multi-year, multi-product agreements and navigating procurement, legal, and finance teams.
Strong forecasting discipline and commercial judgment to evaluate and challenge forecasts.
Comfort working in an AI-first environment, using AI tools for account research, scenario modeling, and negotiation preparation.

Nice to Have

Background working at a consumption-based company, or within AI, data, infrastructure, cloud, or communications sectors.
Prior exposure to technical or developer-focused customer bases.
Strategic ideas and perspectives on building renewal motions within an AI-native organization.

Skills and Tools

Consumption-based revenue forecasting and modeling
Strategic commercial negotiation and deal execution
Multi-year pricing and packaging structuring
Cross-functional deal management
AI-first workflow tools for research and scenario planning

Salary and Benefits

Annual Salary: $240,000 to $260,000 USD
Employment Type: Full-Time

About the Company

Deepgram provides real-time APIs for speech-to-text, text-to-speech, and production-grade voice agents, powering thousands of developers and leading organizations globally. The company operates with an AI-first mindset where active experimentation and integration of advanced AI tools are core to daily operations and performance measurement.

How to Apply

Candidates should visit the official Deepgram careers page to apply for this position and ensure all communications originate from an official @deepgram.com email address.

Questions candidates ask

What is the salary range for the Senior Strategic Renewals Manager role?

The annual salary range for this position is between $240,000 and $260,000 USD.

Is this a remote position?

Yes, this role is listed as USA - Remote.

How much experience is required for this job?

Candidates must have 10 or more years of experience in commercial, customer-facing roles such as Strategic Account Management, Account Executive, or Renewals Manager.

What does an AI-first mindset mean at Deepgram?

Deepgram expects every team member to actively use, experiment with, and build advanced AI tools into their everyday work and workflows.

How should candidates submit their application?

Candidates should apply directly on the official Deepgram careers page.

Ready to apply?

The application is on the official Deepgram careers page.

Apply on company site