Role Overview
The Senior Staff Technical Program Manager for Cloud Engineering Operations at Crusoe in San Francisco is a full-time leadership role focused on scaling the operational framework for a growing cloud engineering team. This position suits an autonomous, technical professional with a background in infrastructure who thrives in ambiguous environments and wants to drive cross-team execution.
Key Responsibilities
Own the overarching execution view across Cloud Infrastructure, monitoring priorities, commitments, and plan-versus-reality divergences.
Coordinate and unblock initiatives spanning compute, storage, networking, and Crusoe Managed Kubernetes to drive projects to committed dates.
Run the Cloud Infrastructure staff meeting, ensuring every session produces actionable decisions rather than simple readouts.
Partner with Cloud Product and Technical Product Management teams to streamline planning cycles and pre-negotiate priorities.
Collaborate with the Chief of Staff organization to align headcount planning, operating rhythms, and strategic direction while maintaining a clean functional seam.
Produce recurring executive readouts detailing Cloud Infrastructure execution health.
Take ownership of unowned cross-cutting problems, driving them to a successful outcome or assigning a permanent owner.
Drive tool adoption and hygiene in Jira and Confluence across Cloud Infrastructure to establish a reliable single source of truth.
Measure and actively reduce time-to-unblock metrics for cross-team dependencies.
Requirements
Ten or more years of experience in software engineering, technical program management, or a technical product role close to production systems.
Proven track record of driving multi-team technical initiatives to committed dates within an infrastructure, platform, or cloud organization.
Demonstrated ability to design, prove, and scale operational processes or planning models for broader organizational adoption.
Strong ability to unblock engineering teams without formal authority through precision, follow-through, and collaborative communication.
Deep fluency with issue-tracking systems at scale, specifically driving behavior change around Jira usage.
Exceptional written communication skills capable of aligning dozens of engineers efficiently.
High-drive, low-ego mindset with comfort navigating incomplete documentation, informal processes, and ongoing initiatives.
Nice to Have
Professional background working within major cloud providers such as AWS, GCP, or Azure.
Hands-on familiarity with Kubernetes, operating systems, or distributed systems at the infrastructure layer.
Prior experience in AI or machine learning infrastructure and large-scale GPU fleets.
Direct experience executing an operating-model or planning-process rollout across multiple organizations.
Working knowledge of Jira automation, Confluence, Grafana, or Sigma.
Appetite to grow the function and manage a small team over time.
Skills and Tools
AWS
GCP
Azure
Kubernetes
Jira
Confluence
Grafana
Sigma
Salary and Benefits
Compensation range of $230,000 to $280,000 plus bonus
Restricted Stock Units included in all offers
Comprehensive health, dental, and vision insurance with employer HSA contributions
401(k) Retirement plan featuring a company match up to 4% of salary
Paid time off, paid holidays, and leave of absence programs including paid parental leave
Paid life insurance, short-term disability, and long-term disability
Professional development and tuition reimbursement
Mental health and wellness support
Commuter benefits for parking and transit alongside a cell phone stipend
Daily meals allowance, volunteer time off, global travel insurance, and emergency assistance
About the Company
Crusoe operates as a vertically integrated AI infrastructure company built from the ground up, managing each layer of the stack from electrons to tokens to power major AI workloads. The organization approaches energy first to make AI infrastructure faster and more sustainable for the world, fostering a high-performing team of experts across energy, manufacturing, data center construction, and cloud services.
How to Apply
Interested candidates should visit the official Crusoe careers page to submit an application for this role.
