Latest AI JobsBrowse Jobs
Zello logo

Senior Software Engineer, AI Systems

ZelloAustin, TexasAI & Data
Apply on company site
Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
28 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Zello seeks a Senior Software Engineer for AI Systems to join the team in Austin, Texas, with remote flexibility. This individual contributor position focuses on building, testing, and operating LLM-backed agent systems that power internal operations. It is an ideal fit for an experienced software engineer who wants to bring rigorous engineering standards to cutting-edge AI applications.

Key Responsibilities

Design and construct end-to-end LLM-backed systems for non-engineering users.
Establish comprehensive evaluation suites and monitoring frameworks prior to production deployment.
Review pull requests for agent implementations and provide constructive architectural feedback.
Maintain operational health by managing drift, tracking silent failures, and resolving root causes.
Establish practical engineering conventions covering testing, code structure, and robust error handling.
Collaborate with and mentor team members through joint programming sessions and professional coaching.
Evaluate use cases to determine when artificial intelligence is an unsuitable approach before development begins.

Skills and Tools

Large Language Models (LLMs)
Production system operations and monitoring
Evaluation-driven development frameworks
Software testing and code review practices

Salary and Benefits

Competitive compensation package
Equity with substantial upside potential
Flexible work schedules and paid time off
Sabbatical program following every five years of continuous service
Office perks including free snacks and a ping-pong table

About the Company

Zello operates a prominent voice-first communication platform utilizing advanced push-to-talk technology to support desk-less workers, global communities in crisis, and frontline emergency responders. The company connects over 175 million users worldwide through billions of monthly messages and prioritizes a supportive, mission-driven workplace culture.

How to Apply

Interested candidates should visit the official Zello careers page to submit an application for this opportunity.

Skills and tech stack

Questions candidates ask

Is this position available remotely?

Yes, this role offers remote flexibility while being based out of Austin, Texas.

Is this a machine learning research role?

No, this is an applied software engineering role rather than a research position focused on training models from scratch or writing academic papers.

Does this role involve managing direct reports?

No, this is an individual contributor seat focused on engineering influence, collaboration, and technical leadership.

What kind of benefits does Zello offer?

Zello provides competitive pay, equity with upside, flexible schedules, time off, a five-year sabbatical program, and office snacks.

How can I apply for the role?

Candidates can apply directly through the official Zello company careers page.

Ready to apply?

The application is on the official Zello careers page.

Apply on company site