About this role
Translating ambiguous customer problems into clear product requirements and production-ready experiences forms the core of daily responsibilities in this role. Housecall Pro develops software solutions that help home service professionals streamline operations, scale businesses, and save time.
Driving product strategy and execution for Applied AI experiences requires partnering closely with Engineering, Design, Product Marketing, Strategy, Operations, Data, and AI platform partners. Ideal candidates possess strong technical fluency, deep customer empathy, and the ability to navigate ambiguity while delivering measurable business impact for real people.
What you will do
- Define product vision, strategy, and roadmap for Applied AI experiences by aligning market opportunities, business goals, and emerging AI capabilities.
- Conduct market research, analyze competitive trends, and synthesize customer feedback to translate problems into clear product requirements and prototypes.
- Collaborate with cross-functional teams and platform partners to validate solutions and drive product and commercial outcomes.
- Partner with technical teams to shape model behavior, retrieval, tool use, data quality, reliability, latency, cost, and safety constraints.
- Guide user flows, interaction patterns, and wireframes for AI-powered experiences that require transparency, control, and user confirmation.
- Lead roadmap development, backlog prioritization, sprint planning, and product execution across distributed teams.
- Establish key performance indicators, adoption metrics, and evaluation frameworks to measure product health and customer trust.
- Build feedback loops across product analytics, customer conversations, and system performance data to accelerate learning and improve AI features.
What you need
- Bring at least 5 years of product management experience with a proven track record of leading high-impact initiatives from concept through launch.
- Demonstrate experience building AI-powered products, automation, assistants, copilots, agents, search, recommendation systems, or workflow software.
- Possess technical fluency with AI product concepts including large language model capabilities, model behavior, retrieval, evaluation, and safety.
- Show experience defining product metrics, evaluations, quality measures, adoption funnels, and feedback loops.
- Have expertise in agile development, product strategy, product lifecycle management, user experience principles, and product analytics.
- Familiarity with product analytics and growth stack tools such as Amplitude, Segment, Braze, and LaunchDarkly is required.
- Provide evidence of driving team efficiency or output quality through the strategic use of AI tools and automation.
- Hold a bachelor’s degree in a related field or possess equivalent work experience.
Nice to have
- A multi-dimensional background with breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch and thrive in ambiguity
- Deep customer obsession and motivation to understand practical realities of home service professionals
- Strong product and design judgment that makes powerful technology feel simple and useful
- Hands-on curiosity with AI tools and emerging capabilities grounded in customer outcomes
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a startup backed by top-tier VCs
- Monthly tech reimbursements
- Paid parental leave
Skills and tech stack
Questions candidates ask
What is the expected salary range for this role?
The expected salary range for this role is $136,000 to $169,000 plus equity. The specific salary is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Where is the company located and what are the work arrangements?
Housecall Pro is headquartered in Denver, Colorado, and the role is listed with a location of the United States. The team spans the globe with teammates across Brazil, Poland, the Philippines, Mexico, and beyond.
What kind of experience is required for this position?
Candidates need 5+ years of product management experience, including a proven track record of leading high-impact product initiatives from concept through launch and iteration. Experience building AI-powered products, automation, assistants, or workflow software is also required.
What benefits are included with the position?
Benefits include health care insurance covering medical, dental, vision, and disability, an employee assistance program, a 401(k), flexible time off, paid parental leave, and tech reimbursement.