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Senior Product Director, AI & Agent (Chatbot)

OKXSingapore, SingaporeProduct Management
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Salary
Not listed
Job type
Full-time
Experience
Senior · 12+ yrs
Posted
9 Oct 2026
Status
Open · checked 7d ago

About this role

Based in Singapore, Singapore, this full-time Senior Product Director, AI & Agent (Chatbot) role at OKX suits an experienced product leader with a background in conversational or agentic AI systems. The position directs the company's internal and external artificial intelligence product roadmap.

Role Overview

OKX seeks a Senior Product Director, AI & Agent (Chatbot) to manage the entire artificial intelligence product portfolio in Singapore. The position covers both the outward-facing crypto-native AI assistant and inward-facing agentic systems designed for internal operations. The mandate involves shaping the foundational artificial intelligence layer across the organization.

Key Responsibilities

Direct the strategy and execution of the conversational artificial intelligence assistant for user onboarding, trading, support, and updates.
Own the agentic artificial intelligence roadmap for internal operations including compliance, risk, fraud, and workflow transformation.
Design shared infrastructure for orchestration, evaluation, safety architecture, and governance layers across global markets.

Requirements

Twelve or more years of experience in product and technology.
Five or more years in a senior leadership role managing technically complex products at scale.
Demonstrated history of shipping conversational artificial intelligence or agentic artificial intelligence products as an owner.
Knowledge of large language model product architecture such as multi-agent systems, retrieval-augmented generation, tool use, evaluation, and safety design.
Background operating in regulated environments requiring auditability and explainability.
Consumer product instinct combined with operational product rigor.
Familiarity with financial markets and trust-building mechanisms.
Executive-level communication proficiency in English and Mandarin.

Nice to Have

Background in crypto, fintech, or financial services at a global scale.
Graduate degree in a technical field.
Prior experience delivering successful conversational artificial intelligence or agentic artificial intelligence products.

Skills and Tools

LLM product architecture
Multi-agent systems
RAG
Tool use
Evaluation
Safety design

Salary and Benefits

Competitive total compensation package
Learning and development programs with education subsidies
Team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents

About the Company

OKX is a cryptocurrency exchange and the developer of the OKX Wallet, providing crypto trading and decentralized application access to millions of users. The organization is part of OKG and operates multiple global offices following core principles of collaboration, ethical action, and task completion.

How to Apply

Candidates should apply directly on the official OKX careers page.

Skills and tech stack

LLMRAGMulti-agent systems

Questions candidates ask

Where is the position located?

The job is located in Singapore, Singapore.

What language proficiencies are required?

Candidates need executive-level communication skills in both English and Mandarin.

How many years of total experience are required?

The role requires 12+ years of experience in product and technology, including 5+ years in a senior leadership role.

What kind of artificial intelligence products will this director manage?

The director will manage both an outward-facing conversational artificial intelligence assistant for users and inward-facing agentic systems for internal operations like compliance and risk.

What benefits are included?

Benefits include a competitive total compensation package, learning and development programs, education subsidies, wellness and meal allowances, team building events, and comprehensive healthcare schemes.

Ready to apply?

The application is on the official OKX careers page.

Apply on company site