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Senior Pre-Sales Solutions Engineer (Australia)

DeepgramSydney, AustraliaEngineering
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
5 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Pre-Sales Solutions Engineer position at Deepgram is a remote, full-time role based in Australia that services the APAC region. This position suits a technical professional who enjoys combining customer-facing strategy with hands-on building to drive voice AI adoption.

Key Responsibilities

Lead technical discovery sessions for strategic opportunities and map business goals to measurable technical success criteria.
Design, scope, and execute proofs of concept that prove value, defining datasets, metrics, and timelines.
Build lightweight prototypes, sample integrations, and demos using Deepgram software development kits and application programming interfaces.
Advise on architecture for accuracy, latency, scalability, and cost across cloud, self-hosted, hybrid, and data residency needs.
Run security and compliance threads common in the APAC region, preparing responses for various regional privacy acts.
Triage and debug issues during evaluations, collaborating with internal teams to unblock customers quickly.
Create reusable assets that scale, turning repeated requests into working samples, reference architectures, runbooks, and field guides.
Partner closely with account executives, solutions architects, and support teams to ensure seamless continuity from initial wins through expansion phases.

Requirements

Minimum of 5 or more years of experience in solutions engineering or a similar customer-facing technical role focused on pre-sales.
Professional software engineering experience in at least one programming language such as JavaScript, TypeScript, Python, or Rust.
Hands-on experience with modern cloud platforms, including comfort with Docker, Kubernetes, networking fundamentals, and secure application programming interface design.
Proven track record of leading proofs of concept for enterprise customers and securing the technical win.
Clear written and verbal communication skills tailored for both technical and executive audiences.
Strong overlap capability to customer business hours across East Asia, Southeast Asia, and ANZ, along with excellent written and spoken English.
Ability to travel within the region for key customer milestones at an estimated 10 to 20 percent.

Nice to Have

Experience with speech recognition, text-to-speech, voice quality analysis, or artificial intelligence agents that orchestrate large language models.
Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations.
Experience with self-hosted and hybrid deployments, including Helm-based installations and production observability.
Strong understanding of authentication, authorization, and data residency topics appearing in APAC enterprise reviews.
Fluency in an additional Asian language such as Japanese, Korean, Mandarin, or Hindi.

Skills and Tools

Python, TypeScript, JavaScript, Rust
Kubernetes, Docker
Cloud platforms, networking, secure application programming interface design
Real-time media, WebRTC, SIP, WebSockets

About the Company

Deepgram provides real-time application programming interfaces for speech-to-text, text-to-speech, and production-grade voice agents at scale for hundreds of thousands of developers and numerous organizations globally. The company operates with an artificial intelligence-first mindset, requiring all team members to actively use, experiment with, and integrate advanced artificial intelligence tools into their everyday work. Deepgram values rapid adaptation, constant learning, and thinking on one's feet to match the fast pace of the artificial intelligence economy.

How to Apply

To apply for this role, please visit the official Deepgram careers page and submit your application.

Skills and tech stack

PythonKubernetesDockerTypeScriptJavaScriptRust

Questions candidates ask

Where is this job located?

This role is based out of Australia, operating remotely while servicing the APAC region.

What level of experience is required for this position?

Candidates must have 5 or more years of experience in solutions engineering or a similar customer-facing technical role focused on pre-sales.

What programming languages are required?

Professional software engineering experience in at least one language such as JavaScript, TypeScript, Python, or Rust is required.

What is the expected travel requirement for this role?

Estimated travel is 10 to 20 percent within the region for key customer milestones.

How does Deepgram view artificial intelligence use internally?

Deepgram expects an artificial intelligence-first mindset where active use, experimentation, and integration of advanced artificial intelligence tools into everyday work are core to operations and performance.

Ready to apply?

The application is on the official Deepgram careers page.

Apply on company site