Senior Member of Technical Staff, Product Engineering
About this role
Pallet is building AI Agents to transform the physical economy by automating manual workflows across the global supply chain, including scheduling, data entry, and load management. The engineering team develops end-to-end platforms and generative AI products like CoPallet to help logistics providers and shippers drive business efficiency.
As a Senior Member of Technical Staff in Product Engineering, the individual filling this role will bridge the gap between enterprise customers and the AI platform, customize solutions, and build core features from the ground up. Working alongside experienced leaders from Google, DoorDash, and Scale, the engineer will own the product lifecycle from initial idea to deployment while designing data pipelines and backend systems that scale from hundreds to millions of users.
Ideal candidates bring deep backend and systems engineering fundamentals with a strong focus on reliability, performance, and long-term maintainability. Someone who thrives in a fast-paced environment and wants genuine influence over product direction will succeed on this early team.
What you will do
- Build and own core product features that power thousands of AI agents running in parallel to solve real logistics problems.
- Act as the connective tissue between engineering and customers by translating real business needs into reliable, scalable software.
- Design and implement data pipelines and backend systems built to grow from hundreds to millions of users.
- Ship end-to-end features in a SaaS environment where customers can see the impact quickly.
- Collaborate with the engineering team on architecture, product decisions, and technical direction.
- Help define what great product engineering looks like at the company as an early team member.
What you need
- Bring 6 or more years of experience with deeper architectural ownership and a focus on system quality and long-term maintainability.
- Demonstrate strong backend and systems engineering fundamentals.
- Possess experience owning core product or infrastructure in a SaaS or platform environment.
- Show a mindset geared toward reliability, performance, and architecture rather than just shipping code.
- Feel comfortable working in a fast-moving, in-person startup environment.
Nice to have
- Node.js
- TypeScript
- GraphQL
Benefits
- Health, Vision, and Dental benefits
- Take-what-you-need Paid Vacation
- Life Insurance and Accidental Insurance
- Short-Term Disability Coverage
- 401k option
- Paid parental leave
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
Pallet is an in-person company where most of the team works in the office five days a week in San Francisco or New York. For select roles, remote employment across the U.S. is available, with remote employees traveling to an office for their first week of onboarding.
What is the compensation range for this position?
The estimated salary range is $175,000 to $265,000, depending on experience and skill set. In addition to base salary, the company offers competitive equity, benefits, and growth opportunities.
What technologies are used in the tech stack?
The backend utilizes Node.js, TypeScript, and Encore hosted on GCP with a PostgreSQL database, while the frontend is built with React and TypeScript on Vercel. Foundation models from OpenAI, Anthropic, and Google are used alongside Playwright for browser automation.
What does the interview process look like?
The process includes an intro chat with the Head of Talent, a technical screen and meet-and-greet with an engineer, and an executive chat with CTO Nilkanth Patel. The final step involves a site visit to the office for about 3.5 to 4 hours of technical and behavioral interviews.