About this role
Senior Learning Experience Designer is a full-time, remote position based in the US that suits an agile instructional designer passionate about integrating modern artificial intelligence tools into sales enablement programs. The role focuses on revolutionizing how the global sales team learns, adapts, and executes by building AI-enhanced learning journeys and performance support tools.
Role Overview
Twilio seeks a Senior Learning Experience Designer to join the Learning Experience Design team supporting the GTM organization. The position bridges instructional design, sales effectiveness, and artificial intelligence to design high-impact learning paths, interactive simulations, and performance support assets that shorten ramp times and drive revenue.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
Twilio delivers communication solutions that empower developers and businesses worldwide to craft personalized customer experiences. The company operates on a remote-first work model with a culture focused on global inclusion, connection, and volunteering support.
How to Apply
Candidates should apply on the official Twilio careers page before the application deadline on October 25th.
Skills and tech stack
Questions candidates ask
Is this position fully remote?
Yes, this is a remote-first position within the United States, though it is not eligible to be hired in CA, CT, NJ, NY, PA, or WA depending on specific role constraints, and may require approximately 15% travel for in-person team gatherings or customer meetings.
What is the salary range for the role?
The salary ranges vary by location, with the San Francisco Bay area range listed at $125,040.00 to $156,300.00, and other regions having separate localized estimates.
How many years of experience are required?
The role requires 3 to 5+ years of experience in instructional design, learning experience design, or sales enablement.
What tools and software should candidates be familiar with?
Candidates should have experience with large language models, AI roleplay platforms like Gong and Allego, authoring tools such as Articulate Storyline and Adobe CC, and media generation tools like ElevenLabs, Synthesia, and Midjourney.
What are the benefits offered with this position?
Benefits include health care insurance, a 401(k) retirement account, paid sick time, paid personal time off, paid parental and wellness leave, and potential eligibility for the corporate bonus and equity plans.