Senior Digital Content Consultant Adobe
About this role
Organizations pursuing hyper-personalization at scale often struggle with inefficient content supply chains and fragmented workflows, a challenge this six-month fixed-term contract aims to resolve. Dept is seeking a Senior Digital Content Consultant in London to help clients assess, optimize, and manage their content supply processes using Adobe solutions and generative AI. In this hybrid role, the professional will lead discovery workstreams, map the content lifecycle from creation to distribution, and define the integration of automation and AI capabilities to reduce costs and cycle times.
The successful candidate will collaborate closely with technical architects, customer teams, and third-party vendors to re-design complex processes and implement reporting mechanisms. This position requires someone with deep expertise in content management platforms, change management, and business process re-engineering who can guide brands through the adoption of new digital tools. Ideal candidates bring a customer-centric approach, a strong background in content supply optimization, and practical experience applying artificial intelligence to brand standards and workflows.
What you will do
- Lead business discovery workstreams and map the complete content lifecycle from creation to distribution.
- Define the role of generative AI and automation capabilities to reduce content production costs and timelines.
- Perform complex process re-design to drive improvements in productivity, cycle time, quality, and customer satisfaction.
- Develop implementation strategies and roadmaps for Adobe solutions in partnership with technical architects.
- Guide customers through organizational change and adoption of optimized content tools and processes.
- Design and implement content performance and process reporting mechanisms to monitor progress against key performance indicators.
What you need
- Bring at least five years of content supply optimization experience in roles such as Product Owner, Product Manager, or Lead Business Consultant.
- Possess a deep understanding of content management platforms and technologies from a business perspective, with a preference for Adobe Experience Manager and Workfront.
- Hold AEM and Workfront Certified Business Practitioner credentials.
- Demonstrate complex process re-design expertise combined with change management experience.
- Understand artificial intelligence, machine learning, and generative AI concepts and their application to content supply chains.
- Show experience with AI model training and the establishment of processes for brand standard adherence.
Nice to have
- Understanding or experience in using productised APIs, SaaS, SOA, Cloud Services, and Content Management Systems
- Extensive Agile experience with product backlog management experience
Benefits
- Flexible, hybrid working policy with two days from the office depending on location
- Pension, free private healthcare, mental health support, and company sick pay scheme
- 26 days paid holiday plus UK Bank Holidays
- Season ticket loan and cycle to work scheme
- Enhanced family friendly policies to support new parents
- Continuous learning and development opportunities including training and certifications
Skills and tech stack
Questions candidates ask
What is the remote work and office policy for this role?
The position follows a flexible, hybrid working policy requiring approximately two days from the office, depending on location.
What kind of background and certifications are required?
Candidates need at least five years of content supply optimization experience as a Product Owner, Product Manager, or Lead Business Consultant, along with AEM and Workfront Certified Business Practitioner credentials.
What tools and technologies will I be working with?
The tech stack centers around Adobe solutions enabling content supply, specifically Adobe Experience Manager, Workfront, Creative Cloud, Express, and Frame.io.
What is the employment type and duration?
This is a full-time, six-month fixed-term contract based in London.