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Provider Growth & AI Agent Operations Lead

WonderschoolSan FranciscoEarly Care & Education
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Salary
Not listed
Job type
Full-time
Posted
29 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Provider Growth & AI Agent Operations Lead at Wonderschool in San Francisco is a hybrid operator and strategic leadership position focused on scaling the customer lifecycle funnel. This role suits an experienced professional looking to drive substantial revenue growth by connecting early childhood education providers with advanced tools and solutions.

Key Responsibilities

Own the end-to-end customer conversion funnel and drive cross-sell expansion opportunities across the provider base.
Build and manage a high-performing provider success team executing account management, onboarding, and quarterly business reviews.
Partner with engineering to design, deploy, and monitor AI agents that automate sales outreach, onboarding, and account management.
Test pricing and packaging models to optimize customer conversion and revenue generation.
Establish measurement systems, track revenue impact, and set ambitious financial targets.
Collaborate cross-functionally with product and engineering teams to translate customer feedback into product roadmaps.

Requirements

Six or more years of professional background in customer success, sales operations, business development, or account management roles.
Demonstrated capability in building and leading high-performing teams within B2B environments.
Track record of driving revenue growth, customer conversion, and enterprise or marketplace engagement.
Strong analytical skills with the ability to interpret data and measure initiative impact.
Comfort operating within fast-paced, ambiguous startup environments.
Availability to work in-person five to six days a week at the Rincon Hill office in San Francisco.

Nice to Have

Background in marketplace or two-sided platform industries.
Previous involvement in government or public sector sales.
Experience scaling success teams through periods of high growth.
Familiarity with regulated sectors such as education, healthcare, or childcare.
Early experience utilizing AI tools, automation workflows, or AI agents.
Product thinking skills and SaaS onboarding implementation background.
Experience with small business entrepreneurship and expansion revenue.

Skills and Tools

Customer lifecycle funnel management and monetization strategy.
AI agentic tools for workflow automation, such as Claude Code, Hermes, and OpenClaw.
Data analytics and revenue metric tracking.
Small business consulting covering operations, budgeting, and pricing.
Cross-functional leadership and stakeholder communication.

Salary and Benefits

Competitive base salary based on experience and market standards.
Meaningful equity package.
Performance bonuses tied directly to revenue outcomes.
Comprehensive health benefits covering 100 percent of employee premiums and 80 percent for dependents.
Dental and vision insurance coverage.
401(k) retirement plan with a match.
Flexible paid time off and paid holidays.
Mental wellness days.
Competitive parental leave available after six months.
Stipends for WiFi and wellness, alongside co-working space reimbursement.

About the Company

Wonderschool operates a platform sitting at the intersection of public sector systems, SaaS, and marketplaces, backed by investors including a16z, First Round, and Goldman Sachs. The organization focuses on making early childhood education accessible by providing operational tools for childcare providers and helping families discover trusted learning spaces. The company maintains a fast-moving, collaborative team culture that encourages rapid experimentation and the adoption of modern automation and AI technologies.

How to Apply

Interested candidates should visit the official Wonderschool careers page to submit an application including a resume, a brief note detailing a major revenue-driving accomplishment, and any questions about the position.

Questions candidates ask

Where is this job located?

This position is located in the Rincon Hill neighborhood of San Francisco, requiring in-person work five to six days a week.

What level of experience is required?

Candidates must have at least 6 years of experience in business development, sales operations, account management, or customer success roles.

What is the primary focus of this role?

The primary focus is managing the provider customer lifecycle funnel, scaling revenue through cross-sell opportunities, and deploying AI agents to support sales and customer success.

What benefits are included with the position?

Benefits include 100% health coverage for employees, dental and vision plans, a 401(k) match, flexible PTO, wellness and WiFi stipends, and performance bonuses.

How should I apply for this position?

You can apply directly on the official Wonderschool careers page with your resume and a brief note detailing a key revenue-driving accomplishment.

Ready to apply?

The application is on the official Wonderschool careers page.

Apply on company site