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Product Manager

OwnwellAustin, TXProduct
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Salary
Not listed
Job type
Full-time
Posted
31 Mar 2025
Status
Open · checked 7d ago

About this role

Ownwell is seeking a Product Manager to join its team in Austin, Texas, to help transform the property tax management industry using technology and AI. This on-site position is well-suited for professionals with one to three years of experience who want to tackle complex customer challenges and drive measurable growth.

Role Overview

As a Product Manager at Ownwell, the daily routine focuses heavily on high-level strategy, user research, and metric ownership since artificial intelligence handles standard production tasks. Professionals in this role dive straight into understanding customer behaviors, designing targeted experiments, and sharpening decision-making skills. Daily collaboration involves working alongside general managers, senior product leaders, engineers, and operational teams to deliver exceptional property tax solutions.

Key Responsibilities

Take full ownership of specific performance metrics such as onboarding activations, exemption flow completion rates, and collections, reporting progress weekly.
Maintain a direct customer feedback loop by conducting at least five customer conversations or support ticket deep dives every week.
Execute end-to-end experiments, covering hypothesis formulation, specifications, feature flagging, readouts, and subsequent decision-making.
Collaborate closely with internal operations, customer care, and property tax consultants to identify service gaps before proposing software adjustments.
Leverage AI daily for tasks like data analysis, drafting specifications, and building dashboards, ensuring every output is thoroughly verified.
Communicate cross-functional updates using a concise four-line format highlighting metrics, progress, blockers, and required decisions.

Requirements

Possess one to three years of professional background in product management, operations, analytics, or startup environments, including past founders or operations specialists.
Demonstrate exceptional communication skills, particularly when interacting directly with users and clients.
Showcase an AI-native working style by providing tangible examples of work produced and verified using artificial intelligence.
Exhibit strong problem-solving abilities, exceptional attention to detail, and a proactive approach to resolving challenges.

Nice to Have

Eagerness to learn from experienced team members and add value from the start.
A collaborative team mindset capable of crossing multiple disciplines and departments.
Comfort operating in a fast-paced environment with shifting priorities.
Passion for creating outstanding customer experiences and driving tangible business impact.
A self-starter attitude combined with the judgment to escalate blockers appropriately.

Skills and Tools

Product experimentation and metric tracking
Cross-functional communication and stakeholder management
Customer research and feedback synthesis
AI-assisted workflow tools for data analysis, drafting, and dashboards
Operational problem solving

Salary and Benefits

Entrepreneurial company culture offering career ownership and mentorship
Access to the First Round Network for community building
Flexible paid time off alongside 11 company holidays and year-end company shutdown
Competitive health benefits coverage for employees and their families
Annual learning support stipend of $1,000 for personal development
Up to 16 weeks of fully paid parental and bonding leave
Complimentary real estate and tax consulting licensing and renewals

About the Company

Ownwell builds end-to-end property tax solutions designed for single-family rental and commercial real estate investors, operators, and homeowners. Backed by top venture capital firms like First Round Capital and Bessemer Venture Partners, the organization combines modern data science with local market expertise. Recognized as a top workplace by Fortune and BuiltIn, Ownwell fosters a collaborative and fast-paced environment focused on winning together.

How to Apply

Interested candidates should visit the official Ownwell careers page to submit an application for this opportunity.

Questions candidates ask

What is the location of the Product Manager role?

The position is based in Austin, TX.

How many years of experience are required for this job?

Candidates need 1 to 3 years of experience in a product, operations, analytics, or startup role.

What perks and benefits does Ownwell offer?

Benefits include flexible PTO, 11 company holidays, year-end shutdown, competitive health coverage, a $1,000 annual learning stipend, and up to 16 weeks of paid parental leave.

What is expected regarding AI usage in this role?

Employees use AI daily for production tasks like data pulls and specs, under the rule that every output must be verified and defensible.

Ready to apply?

The application is on the official Ownwell careers page.

Apply on company site