Principal Technical Product Marketing Manager — AI
About this role
Operators who have built enterprise workflows, pushed platforms past their limits, and wired AI into operations before the playbook existed will thrive in this position. Smartsheet is expanding its team to unite human teams with AI agents, moving beyond basic automation to orchestrate complex work. The person who succeeds here brings deep practitioner credibility, combining software development skills with enterprise operations experience to turn technical product capabilities into operator-to-operator narratives.
Working at the intersection of product marketing, technical storytelling, and field engineering, the incoming principal will build the exact reference implementations and MCP-connected workflows they preach. Responsibilities include shaping positioning, partnering with forward deployed engineering on marquee accounts, and enabling sellers to have substantive technical conversations with skeptical operators. Reporting to the VP of AI Market Strategy, the role offers the flexibility to work from the Bellevue office or remotely across registered U.S. locations.
What you will do
- Translate complex AI capabilities and agentic workflows into grounding positioning narratives based on real operational experience.
- Engage externally with customers, analysts, and executive audiences through high-visibility technical storytelling and Q&A sessions.
- Construct working reference implementations, demonstration environments, and MCP-connected workflows alongside technical teams.
- Collaborate directly with forward deployed engineering to shape account positioning and architect value-proving patterns.
- Equip the sales and partner fields with enablement artifacts, governance insights, and practical implementation training.
- Contribute operator judgment to customer activation motions, maturity frameworks, and adoption scoring programs.
- Drive cross-functional alignment across product, engineering, and sales to keep the AI narrative and roadmap synchronized.
What you need
- Administered and architected work management platforms at enterprise scale including APIs, Control Center, and integrations.
- Possesses a developer background with the ability to write code, work with APIs, and understand modern AI integration patterns.
- Brings direct experience running a real operational function, transformation program, or PMO with ownership of outcomes.
- Demonstrated history of presenting complex systems to large audiences and executives at major events or customer conferences.
- Holds at least 10 years of relevant professional experience.
- Maintains hands-on production experience with AI agents, LLM-connected workflows, or MCP.
- Legally eligible to work in the United States on an ongoing basis.
Benefits
- Employer subsidized medical, vision, and dental coverage
- 401k Match of 50% up to the first 6% of eligible pay
- Monthly stipend to support work and productivity
- Flexible Time Away Program and Sick Time Off
- 12 paid holidays per year and up to 24 weeks of Parental Leave
- Company-funded counseling membership, personal Smartsheet account, and local retail discounts
Skills and tech stack
Questions candidates ask
Can I work remotely for this role?
Yes, you may work in the Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer.
What is the salary range for this position?
The US base salary pay range is $170,000 to $215,000 USD, with actual compensation determined by factors such as experience, skills, and location alongside a market competitive incentive opportunity.
What kind of technical background is expected?
You need a developer background where you write code, work with APIs, understand model context protocol and modern AI integration patterns, and build working demonstrations.
Who does this position report to?
This full-time position reports to the VP of AI Market Strategy.