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Principal Product Manager, Bare Metal

CrusoeSan Francisco, CA - USProduct and Design
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Salary
$215K - $260K USD
Job type
Full-time
Posted
16 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Principal Product Manager, Bare Metal position at Crusoe involves directing the strategy and outcomes for a brand-new bare metal initiative in San Francisco, CA. This full-time role provides AI-native companies with direct GPU and CPU access to drive demanding training and inference workloads at scale.

Key Responsibilities

Own the vision for bare metal compute, including GPU and CPU offerings, rapid provisioning systems, and comprehensive lifecycle management.
Define the end-to-end customer experience for operational issues, including ticketing workflows, escalation paths, and operational processes in collaboration with Infrastructure Operations and Customer Support.
Align hardware and software layers to deliver a distinct bare metal experience.
Lead cross-functional initiatives across engineering and infra-ops teams to provide provisioning, improved observability, and customer self-service tools.
Partner with Sales and Go-To-Market teams to translate customer feedback into roadmap priorities and secure product-market fit.
Present the bare metal strategy to internal executives and partners, framing technical choices within a clear business context.

Requirements

Bring ten or more years of experience in cloud and computing technology, featuring at least four years in product management focused on platform or infrastructure products.
Demonstrate a track record of leading complex, cross-functional initiatives through ambiguity.
Possess direct work experience at the hardware and firmware level.
Show a proven ability to design and formalize operational processes such as support workflows, ticketing, and incident handling for technical products.
Exhibit comprehensive knowledge of server hardware, bare metal provisioning, distributed systems, networking, and large-scale fleet operations.
Maintain strategic decision-making skills to navigate ambiguous problem spaces and balance technical constraints against business outcomes.
Deliver clear communication skills capable of explaining technical complexity to executive audiences.

Nice to Have

Experience working with large-scale GPU or CPU AI infrastructure platforms and hyperscale cloud operations.
Familiarity with IPMI or BMC protocols, infrastructure automation tools, and bare metal provisioning frameworks.
Understanding of GPU-based artificial intelligence workloads and their specific demands on network and compute infrastructure.

Skills and Tools

Bare metal provisioning and distributed systems
Server hardware, firmware, BMC, and secure boot layers
Large-scale fleet operations and networking
Product lifecycle management and roadmap ownership
Operational process design and incident workflow creation

Salary and Benefits

Compensation range spanning up to $215,000 to $260,000 plus bonus, with Restricted Stock Units included in offers.
Comprehensive health, dental, and vision insurance with employer HSA contributions.
401(k) retirement plan featuring a company match of up to 4% of salary.
Paid time off, paid holidays, leave of absence programs, and paid parental leave.
Paid life insurance, short-term disability, long-term disability, and global travel insurance.
Professional development, tuition reimbursement, mental health support, and commuter benefits.
Daily meals allowance, cell phone stipend, volunteer time off, and location-specific perks.

About the Company

Crusoe operates as a vertically integrated AI infrastructure enterprise, owning and managing each layer of the stack from electrons to tokens. The organization approaches energy first to build efficient and environmentally conscious AI infrastructure that supports the world's most demanding workloads.

How to Apply

Interested candidates should submit their application directly through the official Crusoe careers page.

Questions candidates ask

What is the compensation for the Principal Product Manager role?

The position offers a compensation range of up to $215,000 to $260,000 plus a bonus and Restricted Stock Units, with final pay determined by qualifications, education, abilities, and market alignment.

Where is this job located?

This full-time position is located in San Francisco, California.

What level of experience is required?

Candidates must have 10+ years of experience in cloud and computing technology, including at least 4 years in product management focused on infrastructure or platform products.

What does the role entail regarding hardware?

The role requires direct experience working at the hardware and firmware layers, such as interacting with Baseboard Management Controllers and secure boot processes.

What benefits are included with employment?

Benefits include comprehensive health, dental, and vision insurance, a 401(k) match up to 4%, paid time off, parental leave, daily meal allowances, tuition reimbursement, and wellness support.

Ready to apply?

The application is on the official Crusoe careers page.

Apply on company site