About this role
Baseten builds inference infrastructure that powers machine learning applications for dynamic companies in the artificial intelligence sector. The People Operations Coordinator takes charge of tactical onboarding processes, ensuring new team members transition smoothly from signed offer letters through their first week and beyond. Daily responsibilities include tracking mandatory documentation, coordinating logistics, and partnering with IT and Workplace teams to provision equipment and system access.
Rapid headcount growth drives the need for an exceptionally organized coordinator who thrives in fast-paced startup environments. Candidates who succeed here possess a pragmatic approach to operations, managing sensitive information securely while continuously identifying opportunities to automate routine tasks.
What you will do
- Manage end-to-end onboarding operations, including candidate communication prior to the start date and the completion of compliance documentation such as background checks and Form I-9s.
- Coordinate first-day and first-week schedules for the San Francisco office, booking rooms and aligning managers and onboarding buddies.
- Collaborate with IT and Workplace teams to guarantee that all incoming staff receive necessary equipment, system access, and desk space on day one.
- Oversee the operational backend of the onboarding platform and maintain relationships with related vendors.
- Handle employee lifecycle transitions including internal job updates and relocation requests as responsibilities expand.
- Propose and implement process improvements and automations to streamline daily administrative workflows.
- Maintain strict confidentiality and discretion when handling sensitive employee records and data.
What you need
- Bring two to four years of background in high-volume coordination or operations, ideally within a People team function.
- Demonstrate exceptional organization and acute attention to detail with a reliable, execution-focused mindset.
- Operate effectively with minimal oversight in environments characterized by frequent change and ambiguity.
- Communicate clearly and effectively in writing across all channels.
- Reside in the San Francisco area and commit to working from the office at least three days per week.
Nice to have
- Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
- Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration
- Experience working with recruiting, HRIS and onboarding platforms and related People systems
- Strong spreadsheet skills, including comfort working with formulas and organizing complex data
- Experience at a fast-growing startup
Benefits
- Competitive compensation, including meaningful equity
- 100% coverage of medical, dental, and vision insurance for employee and dependents (U.S. only)
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Company-facilitated 401(k) (U.S. only)
Skills and tech stack
Questions candidates ask
Where is this job located?
This role is based in our San Francisco office. Candidates must be based in San Francisco and able to work in the office 3+ days per week.
What is the compensation for this role?
The position offers a salary range of $110K to $130K. In addition to base pay, the package includes meaningful equity.
What does the onboarding focus entail?
The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. You will own tasks like collecting documentation, greeting new hires, and running sessions.