Manager, Field Engineering - Strategic Digital Native Business
About this role
This role addresses the need to scale the adoption of the Databricks Platform among large, rapidly expanding technology companies by leading the Solutions Architect (SA) team. The manager is responsible for cultivating a high-performing team of SAs who can guide digital native customers through complex data, analytics, and AI workloads. A key function of this position is to embed best practices across the entire customer workload lifecycle and ensure team members achieve their professional growth and productivity.
The manager will act as a technical representative for Databricks, collaborating closely with sales, product, and engineering to deliver effective solutions for highly technical clientele. This involves using strong communication skills to articulate intricate technical solutions to both internal teams and external stakeholders. The role exists to bridge the gap between technical capabilities and customer success within the strategic digital native business unit.
The ideal candidate is someone who excels at team development, strategic account growth, and translating complex technical concepts into actionable customer outcomes. Success in this position requires a blend of technical depth, leadership acumen, and a proven ability to align internal resources to meet customer needs.
What you will do
- Hire and develop a team of technical Solutions Architects capable of guiding digital native customers across various data, analytical, and AI workloads.
- Adapt the SA team's skills and engagement model to align with the specific needs of Digital native customers.
- Consistently ensure the SA team is proficient in technically qualifying workloads and identifying key use cases.
- Oversee the creation of proof of concepts to validate solutions for customers.
- Establish the SA team as trusted advisors throughout the entire customer lifecycle.
- Travel to customer sites to conduct executive sessions, technical workshops, and build necessary relationships.
- Foster relationships across internal organizations, including engineering, product, and sales, to ensure customer success.
- Maintain awareness of emerging Data and AI trends within the digital native tech sector.
What you need
- Possess a minimum of four years of experience within the data space, specifically involving a technical product such as data warehousing, big data, cloud infrastructure, or machine learning.
- Must have at least three years of experience building and leading technical, customer-facing teams, including hiring, onboarding, and supporting members in a high-growth setting.
- Demonstrate a history of successfully building territories, growing strategic accounts, and consistently exceeding performance targets.
- Exhibit the ability to inspire a team vision centered on the unique nature of the digital natives business.
- Show a history of execution by effectively managing workloads and consumption alongside sales, product, and engineering counterparts.
- Must possess the ability to own executive alignment in accounts that drive significant strategic decisions.
Nice to have
- Stay current with emerging Data and AI trends in the digital native tech sector
Benefits
- Eligibility for annual performance bonus
- Equity
- Comprehensive benefits and perks
Skills and tech stack
Questions candidates ask
What is the expected salary range for this position?
The pay range for this role is listed between $172,500 and $237,150 USD for non-commissionable roles or on-target earnings for commissionable roles.
What is the remote policy?
The posting does not explicitly detail the remote work policy for this role.
What is the team structure like?
This role reports to the leader of Solutions Architects for the Strategic Digital Native Business Unit focused on AI Native companies.
What is the hiring process like?
The posting does not provide specific details regarding the hiring process.