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Incentive Compensation Systems Manager | United States | Remote

Grafana LabsUnited States (Remote)Finance
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Salary
$144K - $173K USD
Job type
Full-time
Work mode
Remote
Posted
19 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Incentive Compensation Systems Manager at Grafana Labs is a remote, individual contributor position based in the United States that drives the automation and continuous improvement of commission operations. This role suits an analytical professional with a background in sales or revenue operations who enjoys replacing manual workarounds with scalable systems.

Key Responsibilities

Map current-state workflows across plan administration, calculation, approvals, and payout to identify and prioritize manual or error-prone steps.
Design and build automated workflows, integrations, and tooling to replace ad-hoc spreadsheets and one-off scripts.
Own the Xactly instances (Incent and Connect), configuring calculation rules, plan logic, and workflows.
Identify and build AI tools and LLM-driven agent workflows to automate incentive compensation tasks like exception detection and data reconciliation.
Partner with Finance & Strategy, People Ops, Revenue Operations, and IT teams to ensure proper integration and clean data flow across systems.
Establish standard operating procedures, documentation, and controls for newly systematized processes.
Support payout cycles with ad-hoc requests while focusing on long-term systemization.

Requirements

5+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems and process improvement role.
Hands-on SQL experience for querying and reconciling data across systems.
Experience building automated workflows using scripting, workflow or RPA platforms, or ICM systems such as Xactly, CaptivateIQ, Varicent, or SPIFF.
Familiarity with core systems like Salesforce CRM, HRIS, data warehouses like BigQuery, and compensation management platforms.
Strong understanding of core compensation mechanics including quotas, accelerators, SPIFFs, and payout timing.

Nice to Have

Experience working in a high-growth SaaS, cloud, or open-source company, particularly during public company or IPO readiness phases.
Background working within globally distributed, remote-first organizations across multiple time zones.
Experience documenting datasets and workflows for Model Context Protocol server ingestion or building AI skills and agents for automated data discovery and reporting.

Skills and Tools

SQL
LLMs
Xactly Incent and Connect
Salesforce CRM
BigQuery
Workflow and RPA platforms

Salary and Benefits

Base compensation range in the United States is $144,000 to $173,000 per year.
Restricted Stock Units provided for all team members.
Global annual leave policy of 30 days per annum, which includes 3 Grafana Shutdown Days.
In-person onboarding program.

About the Company

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations, including major companies like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Operating as a 100% remote company with team members across more than 40 countries, the organization is backed by prominent investors such as Lightspeed Venture Partners, Sequoia Capital, and Coatue. Grafana Labs maintains an open-source legacy, a global collaborative culture, and an innovation-driven environment.

How to Apply

Candidates should apply directly on the official Grafana Labs careers page.

Skills and tech stack

SQLLLM

Questions candidates ask

What is the location requirement for this role?

This role is 100% remote and based in the United States.

What is the salary range for the Incentive Compensation Systems Manager?

The base compensation range in the United States is $144,000 to $173,000 per year, supplemented by Restricted Stock Units.

How many years of experience are required?

Candidates must have 5+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems and process improvement role.

What technical skills are needed for this position?

Key technical requirements include hands-on SQL fluency, experience with ICM platforms like Xactly, familiarity with Salesforce and BigQuery, and knowledge of automation tools or LLMs.

Who does this position report to?

This role reports to the Senior Manager, Incentive Compensation.

Ready to apply?

The application is on the official Grafana Labs careers page.

Apply on company site