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Incentive Compensation Systems Manager | Canada | Remote

Grafana LabsCanada (Remote)Finance
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Salary
$145K - $175K USD
Job type
Full-time
Work mode
Remote
Posted
21 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Incentive Compensation Systems Manager at Grafana Labs in Canada is a remote position focused on driving the systemization, automation, and continuous improvement of commission operations. This role suits an experienced professional with a strong background in sales or revenue operations who wants to build scalable systems in a fast-paced environment.

Key Responsibilities

Map current-state workflows across plan administration, calculation, approvals, and payout while identifying manual, repetitive, or error-prone steps.
Design and build automated workflows, integrations, and tooling to replace manual processes, data pulls, and ad-hoc spreadsheets.
Own and configure Xactly instances (Incent and Connect) by managing calculation rules, plan logic, and workflows.
Identify and implement AI tools and LLM-driven agents to automate incentive compensation tasks like exception detection and data reconciliation.
Partner with Finance, People Ops, Revenue Operations, and IT teams to ensure proper system integrations and clean data flow.
Establish standard operating procedures, controls, and documentation for newly systematized processes.
Translate incentive compensation process needs into clear technical system requirements.

Requirements

Minimum of 5 years of professional experience in incentive compensation, sales operations, revenue operations, or a related systems and process improvement role.
Demonstrated track record of identifying broken or manual processes and building sustainable solutions.
Hands-on SQL experience with the ability to query and reconcile data across systems.
Experience building automated workflows using scripting, workflow or RPA platforms, or incentive compensation management platforms.
Familiarity with core systems such as Salesforce CRM, HRIS, BigQuery, and Xactly.
Strong communication skills to collaborate cross-functionally and translate operational needs into system requirements.
Solid understanding of core compensation mechanics including quotas, accelerators, SPIFFs, and payout timing.

Nice to Have

Prior experience working in a high-growth SaaS, cloud, or open-source company, particularly in a public company or during IPO readiness.
Proven success working within globally distributed, remote-first organizations across multiple time zones.
Experience documenting datasets and workflows for Model Context Protocol (MCP) server ingestion or building AI skills and agents for compensation automation.

Skills and Tools

SQL
LLM and AI-driven automation tools
Xactly (Incent and Connect)
Salesforce CRM
BigQuery
Workday and HRIS platforms
Workflow and RPA platforms

Salary and Benefits

Base compensation range for Canada is $145,000 to $175,000 USD per year, varying based on level, experience, and skillset.
Restricted Stock Units (RSUs) provided to grant ownership in the company's success.
Global annual leave policy of 30 days per annum, which includes 3 designated Grafana Shutdown Days.
In-person onboarding program.

About the Company

Grafana Labs is the creator of Grafana Cloud, a fully managed observability platform utilized by over 10,000 organizations globally, including prominent industry leaders like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Operating as a 100% remote company with team members spread across more than 40 countries, Grafana Labs maintains an open-source legacy and a collaborative global culture. The company is backed by prominent investors such as Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

How to Apply

To apply for this position, please visit the official Grafana Labs careers page and submit your application online.

Skills and tech stack

SQLLLM

Questions candidates ask

Is this position fully remote?

Yes, this is a 100% remote role based in Canada.

What is the salary range for the Incentive Compensation Systems Manager in Canada?

The base compensation range is $145,000 to $175,000 USD per year, with actual compensation depending on level, experience, and skillset.

What core technical skills are required?

Candidates need hands-on SQL experience, familiarity with incentive compensation management platforms like Xactly, and experience building automated workflows.

How many years of experience are required?

The role requires 5+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems and process improvement role.

What benefits are included aside from base salary?

Employees receive Restricted Stock Units (RSUs), a global annual leave policy of 30 days per year including shutdown days, and in-person onboarding.

Ready to apply?

The application is on the official Grafana Labs careers page.

Apply on company site