Hardware Product Lead - AI Builder - Home Energy Products
About this role
This role addresses the challenge of maintaining a mature and profitable portfolio of home energy products while simultaneously driving innovation for new offerings like the Virtual Power Plant. The individual will be responsible for ensuring the health, competitiveness, and profitability of existing revenue-generating products, including EV chargers, monitors, and smart plugs. This involves making critical decisions regarding field quality, cost management, supply continuity, and the lifecycle management of these established products.
The Hardware Product Lead will act as the definitive decision-maker for product definition, development, and launch across this portfolio. While not executing all tasks, the role is accountable for the outcomes of every shipped change, from firmware updates to pricing adjustments. The core function is to leverage data and AI to prioritize fixes, feature development, and cost reductions, ensuring that engineering efforts are focused where they will yield the greatest impact on customer savings and company profitability.
This position is ideal for a self-directed individual who thrives in an environment where they can own complex product decisions end-to-end. Success in this role requires a blend of product management acumen, strong technical understanding of hardware, and the ability to use advanced tools like AI to analyze large datasets and accelerate decision-making.
What you will do
- Own the product roadmap across all three product lines: EVSE, Vue, and Smart Plug, making prioritization calls for engineering resources.
- Determine competitive positioning and pricing strategies for products within crowded market categories.
- Develop business cases for all proposed changes, utilizing AI to analyze cost, margin, volume, and payback.
- Translate customer feedback, support tickets, and telemetry data into prioritized action items for fixing or building.
- Drive root cause analysis for field failures in collaboration with Engineering, Quality, and Customer Support teams.
- Decide on the necessary fixes for issues across firmware, hardware, or documentation.
- Lead efforts to reduce costs through component substitutions, design-for-cost changes, and supplier negotiations.
What you need
- Demonstrated experience in managing the product lifecycle for hardware products is required.
- Must possess a strong understanding of hardware product maintenance, including firmware releases and board revisions.
- Proven ability to manage product roadmaps and prioritize competing needs across multiple product lines.
- Experience in analyzing operational data, such as support tickets and RMA data, to inform product strategy is essential.
- Proficiency in using AI tools to interpret failure data, logs, and schematics to close knowledge gaps is necessary.
- Strong business acumen to build compelling business cases based on cost, margin, and volume projections.
- Ability to collaborate effectively with engineering, quality, and customer support teams to drive technical resolutions.
Nice to have
- Experience with Virtual Power Plant concepts
- Experience with component substitution strategies
Benefits
- $130,000 - $170,000 salary
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The location for this role is onsite in Littleton, CO.
What is the salary range for this position?
The salary offered for this role is between $130,000 and $170,000.
What is the primary technology stack involved?
The products involve the Vue Home Energy Monitor, Level 2 EV Charger, Smart Plugs, and the use of AI to accelerate work.
How is the decision-making process structured?
The Product Lead is the DRI, serving as the single-person decision maker for product definition, development, and launch.