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Forward-Deployed Engineer (FDE), Strategic Accounts

DeepgramSan Francisco, CAEngineering
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Salary
$155K - $193K USD
Job type
Full-time
Posted
22 Aug 2026
Status
Open · checked 8d ago

About this role

Role Overview

The Forward-Deployed Engineer position at Deepgram in San Francisco places a technical expert directly inside strategic customer environments to build production-grade voice AI solutions. This role suits an engineer who enjoys collaborating closely with enterprise clients, bridging the gap between core platforms and real-world business success.

Key Responsibilities

Build and deliver custom end-to-end services, internal tooling, integrations, and prompt engineering solutions for strategic accounts.
Design, maintain, and develop production-scale integrations connecting customer systems such as point of sale, loyalty programs, payment gateways, and customer data platforms.
Spend regular time on site with customers, working hand-in-hand with their business and technical teams.
Monitor, debug, and optimize production systems operating in challenging audio environments like noisy drive-thrus.
Collaborate closely with research and product teams to translate field learnings into core platform improvements.
Test modifications against live production data to evaluate accuracy, throughput, and latency.

Requirements

Hold a degree in Computer Science, Engineering, or a related field, or demonstrate an equivalent proven record of building software.
Practical, hands-on experience in developing and deploying backend systems into production environments.
Familiarity with API design and cloud-based infrastructure.
Strong interpersonal relationship-building skills, situational awareness, coachability, and a proactive approach to problem-solving.

Nice to Have

Prior experience working with voice interfaces or audio technologies.
Background in building and maintaining systems that integrate with complex third-party APIs like point-of-sale platforms.
Experience taking software systems from conception to launch.
Proficiency in modern programming languages such as Python, JavaScript, TypeScript, or Rust.
Familiarity with containerization technologies including Docker and Kubernetes.
Previous experience communicating technical concepts to non-technical audiences.

Skills and Tools

Python
TypeScript
JavaScript
Rust
Docker
Kubernetes
API Design
Cloud-based Infrastructure

Salary and Benefits

Annual Salary: $155,000 to $193,000 USD

About the Company

Deepgram provides real-time APIs for speech-to-text, text-to-speech, and scalable voice agents, powering the Voice AI economy for over 200,000 developers and 1,300 organizations. The company operates with an AI-first mindset where active experimentation and rapid adaptation are central to everyday workflows and innovation.

How to Apply

To apply for this position, please visit the official Deepgram careers page.

Skills and tech stack

PythonKubernetesDockerTypeScriptJavaScriptRust

Questions candidates ask

What is the location of this job?

This role is located in San Francisco, CA, with regular on-site customer visits and an expected in-office presence in either the San Francisco or New York City office.

What is the salary range for the Forward-Deployed Engineer role?

The salary ranges from $155,000 to $193,000 USD per year.

What does a Forward-Deployed Engineer do at Deepgram?

An FDE embeds with a strategic customer to build production-scale voice AI integrations, tooling, and solutions, working directly with client teams and bridging the gap between Deepgram's platform and customer success.

What technical skills are beneficial for this role?

Helpful skills and technologies include Python, TypeScript, JavaScript, Rust, Docker, Kubernetes, API design, and cloud-based infrastructure.

How much travel or on-site work is required?

You will have regular time with your customer on site at least once or twice a month, which can increase up to 80% during peak engagement periods like critical integrations or launches.

Ready to apply?

The application is on the official Deepgram careers page.

Apply on company site