Field Application Engineer - AI Software & Hardware
About this role
Enterprise customers need technical guidance to bridge the gap between complex AI hardware and real-world deployment challenges. Tenstorrent addresses this hurdle by bringing on a Field Application Engineer based in Gdańsk, Poland, to drive product adoption and directly support users leveraging RISC-V and custom silicon solutions. Working hand in hand with the sales team, this professional acts as the primary technical bridge during customer meetings, workshops, and technical presentations.
Daily responsibilities involve translating intricate architectural concepts for diverse audiences, ranging from deep-learning researchers to enterprise executives. Candidates who thrive in this position possess a solid background in customer-facing technical roles, deep familiarity with machine learning frameworks, and a strong grasp of data center infrastructure. Ultimately, this contributor transforms on-the-ground client insights into actionable feedback for product and engineering teams.
What you will do
- Work directly with enterprise customers in meetings, presentations, and workshops to understand technical challenges and deliver effective solutions.
- Collaborate closely with the sales team to leverage deep technical knowledge in AI and drive the adoption of company products.
- Convey complex technical concepts clearly to both technical users and non-technical stakeholders such as executives.
- Partner with sales operations and product teams to relay customer feedback and help shape future product enhancements.
What you need
- Bring five or more years of relevant technical enterprise experience in roles such as Sales Engineer, Solutions Engineer, or Technical Account Manager.
- Demonstrate proven expertise in AI technologies and frameworks including machine learning, deep learning, natural language processing, computer vision, PyTorch, or TensorFlow.
- Possess hands-on experience with embedded systems, FPGA architecture, or AI accelerators.
- Maintain a good understanding of data center and server architecture, deployment processes, thermal and power considerations, and infrastructure management.
- Comply with U.S. export control regulations and maintain the citizenship or residency status required to access restricted technology.
Benefits
- Highly competitive compensation package
- Company benefits
Skills and tech stack
Questions candidates ask
Where is this job located?
This role is remote based out of Gdansk, Poland. Candidates must also comply with U.S. export control laws regarding access to controlled technology.
What level of experience is required?
The company requires 5+ years of relevant technical, enterprise experience in roles such as Sales Engineer, Solutions Engineer, or Technical Account Manager. Candidates are welcome at various experience levels and will be assessed during the interview process.
What technologies will I work with?
The tech stack includes RISC-V architecture, PyTorch, TensorFlow, FPGA systems, and AI accelerators. You will also deal with server architecture, thermal and power management, and data center deployment.