Field Application Engineer - AI Software & Hardware
About this role
Engineers who thrive on direct customer interaction and practical problem-solving will find a natural home in this position at Tenstorrent. The organization develops high-performance RISC-V CPUs and specialized hardware, uniting innovations in software models, compilers, platforms, networking, and semiconductors to reshape the AI landscape. Operating from Munich, the incoming specialist acts as a vital bridge between enterprise clients and internal engineering groups to accelerate product adoption.
Daily responsibilities involve guiding clients through complex technical hurdles, delivering presentations, and gathering field insights that directly influence future product roadmaps. Success in this capacity demands fluency in modern machine learning frameworks alongside strong communication abilities to explain intricate concepts to diverse audiences. Candidates who enjoy working closely with sales teams and users to deploy advanced silicon solutions will excel here.
What you will do
- Collaborate directly with enterprise customers through meetings, presentations, and technical workshops to understand unique challenges and deliver effective solutions.
- Partner closely with internal sales operations and product teams by sharing valuable field feedback that helps shape future product enhancements.
- Drive the adoption of Tenstorrent products and solutions by leveraging deep technical expertise in artificial intelligence.
- Translate complex technical concepts clearly for both technical experts and non-technical stakeholders.
What you need
- Bring five or more years of relevant technical enterprise experience in roles such as Sales Engineer, Solutions Engineer, or Technical Account Manager.
- Demonstrate proven expertise in artificial intelligence technologies and frameworks including machine learning, deep learning, NLP, computer vision, PyTorch, or TensorFlow.
- Possess practical experience working with embedded systems, FPGA architecture, or dedicated AI accelerators.
- Maintain a solid understanding of data center and server architecture, deployment processes, thermal and power considerations, and infrastructure management.
- Comply with U.S. export control regulations, ensuring eligibility to access controlled technology and information.
Benefits
- Highly competitive compensation package
- Comprehensive benefits
Skills and tech stack
Questions candidates ask
Where is this job located?
This role is remote based out of Munich, Germany.
What kind of experience is required for this position?
Applicants need 5+ years of relevant technical, enterprise experience such as Sales Engineer, Solutions Engineer, or Technical Account Manager. Candidates should also bring proven expertise in AI technologies, frameworks, and embedded systems or FPGA architecture.
Are there any specific legal requirements regarding technology access?
This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Employment depends on citizenship, permanent residency status, or the ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.