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Director of Talent Strategy & Operations

VehoNew York City OfficeCorporate Operations
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Salary
$220K - $270K USD
Job type
Full-time
Posted
25 Sept 2026
Status
Open · checked 7d ago

About this role

The Director of Talent Strategy and Operations at Veho in New York City is a hands-on leadership role designed for an expert who can connect hiring, development, and retention to drive measurable business growth. This position suits an experienced operator ready to build and scale elite talent programs within a fast-paced, tech-driven logistics environment.

Role Overview

Veho seeks a Director of Talent Strategy & Operations to build the foundational programs needed to attract, retain, and elevate top-tier talent. Operating out of the New York City office on a full-time basis, this player-coach role directs a core team of approximately six people. The incoming leader will design and manage total rewards, employee experience, performance management, people systems and AI, and people analytics to ensure people investments translate directly into business ROI and high performance standards.

Key Responsibilities

Establish the talent quality roadmap, defining clear metrics to assess team performance across functions and executing plans to resolve gaps.
Partner with the Talent Acquisition team to monitor new hire quality, turning onboarding and the first 90 days into an accurate assessment window.
Design performance review processes, calibration sessions, and clear performance standards while training managers to spot top talent and address underperformance early.
Finalize and maintain compensation structures, job levels, pay bands, market benchmarking, and merit or promotion guidelines alongside benefits strategy.
Manage HRIS software, data integrations, accuracy, and executive metric dashboards while implementing AI and automation to eliminate manual HR tasks.
Lead and structure a core team of roughly six professionals across Total Rewards, Employee Experience, People Systems, AI, and Analytics.

Requirements

Bring 8 to 12 years of experience in business operations or program management, featuring a proven track record of designing and launching performance-improving initiatives.
Demonstrate end-to-end execution capabilities by taking major company-wide initiatives from initial concept through completion.
Possess a connected talent mindset that views hiring, onboarding, performance reviews, compensation, and offboarding as a single continuous loop.
Exhibit strong process optimization skills to turn unstructured procedures into repeatable routines with defined owners and metrics.
Possess practical, hands-on experience building or deploying AI and automation tools to remove manual administrative work.
Demonstrate proficiency in building and analyzing metric dashboards, configuring HR software, and troubleshooting data discrepancies.
Have prior experience managing teams of five or more individuals, including directly addressing and resolving performance issues.
Thrive in fast-paced, high-growth technology environments characterized by rapid headcount and process scaling.

Nice to Have

Prior human resources experience, particularly coming from a top talent-density company.

Skills and Tools

Program Management
Talent Strategy and Operations
Performance Management
Total Rewards and Compensation Benchmarking
People Analytics and Metric Dashboards
HRIS Configuration and Data Integrations
AI and Workflow Automation
Team Leadership and Management

Salary and Benefits

Annual salary range of $220,000 to $270,000 USD.
Competitive equity package.
Comprehensive medical, dental, and vision coverage.
401(k) retirement plan.
Unlimited paid time off (PTO) for exempt-level roles.

About the Company

Veho powers the future of commerce by delivering modern, end-to-end logistics infrastructure designed for ecommerce brands and everyday consumers. Utilizing next-generation technology and a vertically integrated supply chain, the company gives brands control over deliveries to create deeper customer trust and loyalty. Serving notable consumer brands like HelloFresh, Zara, Macy’s, and Sephora, Veho champions a merit-based culture driven by a team of competitive, mission-aligned builders.

How to Apply

Candidates should apply directly on the official Veho careers page to submit their application for this New York City based role.

Questions candidates ask

What is the salary range for the Director of Talent Strategy & Operations?

The position offers an annual salary between $220,000 and $270,000 USD, along with competitive equity and comprehensive benefits.

Where is this job located?

This full-time role is based out of the Veho New York City office and is not a remote position.

How many direct reports will this role manage?

The role leads a core team of approximately six people across Total Rewards, Employee Experience, People Systems, AI, and Analytics.

Is prior HR experience strictly required?

Traditional HR experience is listed as a nice-to-have if the candidate comes from a top talent-density company with a strong background in business operations or program management.

What benefits are included with employment?

Veho offers comprehensive medical, dental, and vision coverage, a 401(k) plan, a competitive equity package, and unlimited PTO for exempt-level positions.

Ready to apply?

The application is on the official Veho careers page.

Apply on company site