Director of Product, Machine Learning & Decisioning Platforms
About this role
The machine learning and decisioning platforms team at Upstart builds the core infrastructure that powers millions of credit predictions and advanced underwriting systems. This product leadership position directs the strategy for platforms managing model deployment, pricing, and machine learning innovation across the lending marketplace.
The person hired will manage a group of product managers while collaborating closely with engineering and data science leaders to scale complex financial systems. Someone who excels in this environment brings a combination of technical fluency, strategic vision, and a proven ability to coach talent through ambiguous technical challenges.
What you will do
- Lead, coach, and develop a team of product managers while establishing clear priorities across interconnected product areas.
- Define the product strategy and roadmap for the platforms powering credit decisioning and machine learning capabilities.
- Partner with engineering and machine learning leaders to improve model development, versioning, deployment, forecasting, experimentation, and monitoring.
- Evolve underwriting and decisioning systems to effectively connect customer information, model outputs, and business outcomes.
- Identify opportunities to apply machine learning across the business, validate them through focused MVPs, and scale the strongest solutions.
- Create scalable processes for evaluating, onboarding, and integrating data vendors and other machine learning capabilities.
- Balance near-term execution with long-term platform investment by making thoughtful trade-offs regarding risk, technical complexity, and speed.
What you need
- Bachelor’s degree in a technical field or equivalent practical experience.
- At least 8 years of product management experience, including a history of leading technical or platform products.
- Demonstrated experience managing and developing product managers across multiple interconnected teams.
- Strong technical fluency with a background partnering with engineering, machine learning, and data science teams.
- Proven ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
- Strong analytical, organizational, communication, and problem-solving skills.
- Demonstrated ability to connect technical and product decisions to business outcomes in credit, lending, or financial services.
Nice to have
- Experience as a data scientist, machine learning engineer, or other machine learning individual contributor
- Experience with model lifecycle management, decisioning systems, experimentation, optimization, or real-time inference platforms
- Experience building or scaling online financial products, particularly in consumer lending or credit
Benefits
- Competitive compensation including base pay, bonus opportunities, and annual equity grants
- Retirement benefits with a company match up to $15,000 annually
- Employee Stock Purchase Plan with discounted stock purchase options for eligible employees
- Comprehensive health coverage including medical, dental, vision, and wellness resources
- Health Savings Account contributions from Upstart for eligible plans
Skills and tech stack
Questions candidates ask
What is the remote work policy for this role?
The company operates on a digital-first model, allowing employees to live and work remotely anywhere in the U.S. Teams meet in person once or twice per quarter for consecutive days of collaboration.
What is the salary range for this position?
The anticipated base salary for the U.S. remote position is expected to be between $216,100 and $299,000 USD. Actual pay depends on geographic location, job-related skills, experience, and relevant education.
What kind of team will I be managing?
You will manage and develop a team of experienced product managers working on interconnected product areas. The group collaborates closely with engineering and machine learning leaders.