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Deployment Strategist, Public Sector

TRM LabsUnited StatesGo-To-Market
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
30 Apr 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Deployment Strategist, Public Sector role at TRM Labs is a full-time, remote position based in the United States designed for professionals with a background in regulatory compliance or government engagement. This role suits individuals who want to act as trusted advisors to regulatory agencies, driving adoption and retention of advanced blockchain intelligence platforms.

Key Responsibilities

Act as a trusted advisor for regulator customers, helping them maximize the effectiveness of blockchain intelligence tools within compliance, enforcement, and investigative workflows.
Onboard new regulator customers and drive utilization milestones within the first 60 days by tailoring training and enablement to each agency’s unique mandate.
Build and maintain strategic relationships with economic buyers at regulator agencies, connecting them to executive leadership within the first 90 days.
Develop and launch self-serve resources, such as regulator playbooks, onboarding guides, and FAQ copilots, to scale support and reduce time to value.
Identify recurring regulator use cases and deliver scalable solutions like chatbots, workflow templates, and standard query sets.
Monitor customer usage, detect adoption gaps, and execute proactively to maintain high retention and identify expansion opportunities.
Serve as the Voice of the Customer for the regulator segment by surfacing product feedback and feature requests to Product and Engineering.
Participate in limited on-call responsibilities, including one weekend on-call per month after ramp, monitoring communication channels for critical issues.

Requirements

3 to 5+ years of experience working directly within or alongside government regulatory agencies, or in customer success, deployment, consulting, or account management roles serving government or regulatory bodies.
Practical experience with or strong interest in blockchain analysis, virtual currencies, and investigative or compliance tools.
Ability to structure problems and identify critical issues to prioritize in complex regulatory environments.
Capability to communicate complex ideas effectively for both technical and non-technical audiences, verbally and in writing.
Demonstrated AI fluency, including the ability to build and deploy workflow-driven AI solutions such as copilots, automated trackers, and bots.
Comfort operating in a fast-paced, remote-first environment where priorities can shift quickly.
US Citizenship is strictly required for this position.

Skills and Tools

Blockchain analysis and virtual currency compliance tools
AI-driven workflow solutions, copilots, automated trackers, and bots
Customer onboarding, relationship management, and retention strategies
Asynchronous communication platforms including Slack and Notion
Problem structuring and strategic advisory for complex environments

About the Company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. Leading agencies and businesses worldwide rely on TRM platforms to trace illicit activity, build cases, and construct operating pictures of threat networks. TRM is a Series C company backed by investors such as Goldman Sachs, Bessemer, Y Combinator, and Thoma Bravo. Headquartered in San Francisco, TRM operates as a distributed-first company with global hubs.

How to Apply

Candidates interested in joining the team should review the job description carefully and apply directly on the official TRM Labs careers page to ensure the application reaches the appropriate hiring team.

Questions candidates ask

Is this position remote?

Yes, this role is fully remote and based in the United States, though candidates must maintain US Citizenship.

What level of experience is required for this role?

The position requires 3 to 5+ years of experience working within or alongside government regulatory agencies, or in customer success, consulting, or account management roles focused on government bodies.

What are the citizenship requirements for this job?

US Citizenship is required for this position.

What does AI fluency mean at TRM Labs?

AI fluency is a baseline expectation where team members use AI to accelerate repeatable workflows, structure and solve problems, improve output quality, and build workflow-driven AI solutions like copilots and bots.

How should I submit my application?

You should apply directly through the official TRM Labs careers page to ensure your application is reviewed by the Talent team.

Ready to apply?

The application is on the official TRM Labs careers page.

Apply on company site