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Deployment Strategist, Eastern Europe

TRM LabsEMEAGo-To-Market
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
28 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Deployment Strategist for Eastern Europe at TRM Labs is a remote, full-time position focused on bridging product expertise with exceptional customer support in the EMEA region. This role suits professionals with a background in crypto, compliance, or investigative functions who want to help clients maximize platform value and disrupt financial crime.

Key Responsibilities

Act as a trusted advisor, enabling crypto businesses to maximize the effectiveness of the TRM platform within their investigative, supervisory, risk, and compliance functions.
Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations.
Build and deliver product demonstrations tailored to investigators, analysts, compliance officers, supervisors, and risk teams across the private sectors.
Conduct structured training sessions to ensure TRM is embedded into customers' day-to-day investigative and compliance programs.
Serve as the Voice of the Customer by channeling feedback to product and engineering teams to influence product direction.
Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes while mitigating churn risk.
Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks.

Requirements

5+ years of professional experience, ideally within crypto businesses or financial institutions, preferably in compliance, investigative, or customer-facing functions.
High proficiency in English is required.
Hands-on experience with virtual currencies and blockchain analytics within a compliance or investigative context, along with a strong appetite to deepen expertise.
Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions.
Exceptional attention to detail and rigor in regulatory and investigative contexts.
Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders.
Comfort operating in fast-paced, dynamic environments where regulatory expectations evolve quickly.
Strong collaboration skills and the ability to influence outcomes in cross-functional settings.
Willingness and ability to travel occasionally for in-person meetings, trainings, or events.

Nice to Have

Polish language skills are desirable.

Skills and Tools

Blockchain analytics and virtual currencies
Compliance program operationalization
Customer success management and strategic account portfolio handling
Applied AI fluency to accelerate and reimagine workflows, structure problems, and improve output quality

About the Company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. Leading agencies and businesses worldwide rely on TRM platforms to trace illicit activity, build cases, and construct operating pictures of threat networks. TRM is a Series C company with $220 million in total funding, backed by investors such as Goldman Sachs, Bessemer, Y Combinator, and Thoma Bravo. Headquartered in San Francisco, TRM operates as a distributed-first company.

How to Apply

Please apply directly on the official TRM Labs careers page to ensure your application reaches the appropriate hiring team.

Questions candidates ask

What is the location for the Deployment Strategist role?

This position is remote within the EMEA region, operating primarily on EMEA time with occasional later calls to cover US time zones.

What experience is required for this position?

Candidates must have 5+ years of professional experience, ideally within crypto businesses or financial institutions, with a focus on compliance, investigative, or customer-facing functions.

Are language skills required beyond English?

High proficiency in English is required, and Polish language skills are considered desirable.

What travel is expected for this role?

Candidates must have the willingness and ability to travel occasionally for in-person meetings, trainings, or events.

How should I submit my application?

You should apply directly on the official TRM Labs careers page to ensure your application is properly reviewed by the Talent team.

Ready to apply?

The application is on the official TRM Labs careers page.

Apply on company site