Delivery Solutions Architect - Public Sector (DOW, DHS, Intelligence Community)
About this role
The team at Databricks builds a data intelligence platform that empowers organizations to solve complex data and artificial intelligence problems. Individuals in this delivery solutions architect position focus on public sector clients within defense, homeland security, and the intelligence community, driving platform adoption and customer success after the initial sale.
Daily responsibilities include serving as the post-sale technical lead, guiding workloads into production, and aligning internal resources to help complex organizations maximize their platform investments. Professionals who thrive here typically combine strong technical credibility in distributed data systems with commercial acumen, executive relationship management, and a background in steering technical programs.
What you will do
- Engage with solutions architects to understand the full use case demand plan for prioritized customers.
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases.
- Act as the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders.
- Serve as the first contact for any technical issues or questions related to the production and go-live status of agreed-upon use cases.
- Create, own, and execute a point-of-view on how key use cases can be accelerated into production while coordinating with professional services resources.
- Navigate product and engineering teams for new product innovations, private previews, and upgrade needs.
- Provide internal and external updates through KPI reporting on usage, customer health, investment status, and use case progression.
What you need
- Must be a U.S. citizen to satisfy federal contract requirements and client site access obligations.
- Bring at least seven years of experience in technical project or program delivery within the domain of data and AI.
- Possess programming experience in Python, SQL, or Scala.
- Demonstrate background in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understand solution architecture related to distributed data systems and how to attribute business value to project deliverables.
- Show a track record of resolving complex escalations with senior customer executives and conducting open-ended discovery workshops.
- Hold a bachelor's degree in Computer Science, Information Systems, Engineering, or possess equivalent practical experience.
Benefits
- Annual performance bonus eligibility
- Equity opportunities
- Comprehensive benefits and perks tailored to regional needs
Skills and tech stack
Questions candidates ask
What is the pay range for this position?
The expected salary range for this role is $180,000 to $247,500 USD. Actual compensation packages are based on several factors unique to each candidate, including job-related skills, depth of experience, relevant certifications, and specific work location.
Are there travel requirements for this role?
Yes, candidates can travel up to 30% when needed. Travel frequency depends on client demands and project stages.
What citizenship or security requirements apply?
Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information.