Customer Support Specialist, Japanese
About this role
Role Overview
The Customer Support Specialist, Japanese position at Digital Extremes is an opportunity for a fluent Japanese and English speaker to assist Japanese-speaking players with technical issues and community engagement. This role suits candidates with one to two years of technical support experience who are passionate about video games and player satisfaction.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
The salary range for this position is between $50,000 and $55,000 CAD per year, serving as a general guide. Final compensation depends on factors such as experience, skills, location, budget, and incentives.
About the Company
Established in 1993, Digital Extremes is a leading independent video game development studio headquartered in London, Ontario, Canada. Recognized as one of Canada's Top 100 Employers, the studio is famous for creating the hit free-to-play game Warframe and is currently developing Soulframe. The organization prides itself on a human-led hiring process that does not use artificial intelligence for screening or candidate selection.
How to Apply
To apply for this position, please visit the official Digital Extremes careers page to submit your application to the recruitment team.
Questions candidates ask
What languages are required for this role?
Candidates must be fluent in both Japanese and English, covering speaking, reading, and writing.
How much experience is needed to apply?
Applicants should have one to two years of experience working in a help desk or technical support environment.
What is the salary range for the Customer Support Specialist?
The salary range listed for this position is $50,000 to $55,000 CAD per year.
Where is the job located?
The location for this position is listed as Location Flexible.
Does Digital Extremes use AI during the hiring process?
No, Digital Extremes does not use artificial intelligence to screen, assess, or select candidates. All applications are reviewed by human recruiters.
The application is on the official Digital Extremes careers page.
Apply on company site