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Customer Success Manager

CrusoeDenver, CO - USCloud Go-To-Market (GTM)
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Salary
$155K - $175K USD
Job type
Full-time
Posted
2 Jul 2026
Status
Open · checked 7d ago

About this role

Crusoe is seeking a full-time Customer Success Manager to join the Cloud Go-To-Market team in Denver, Colorado. This role suits a technically proficient professional who wants to guide clients through artificial intelligence and machine learning solutions.

Role Overview

The Customer Success Manager is a full-time position located in Denver, CO. This role focuses on helping clients maximize the value of AI and machine learning infrastructure while achieving their business objectives.

Key Responsibilities

Build and maintain strong client relationships while identifying business and technical requirements.
Deliver technical guidance during the implementation and optimization of cloud-based AI, machine learning, and Kubernetes solutions.
Monitor client performance, conduct regular progress reviews, and track key performance indicators and return on investment.
Provide strategic advice to clients by staying current with industry trends, technical advancements, and regulatory changes.
Lead customer training sessions and workshops focused on product utilization and benefits.
Resolve client concerns efficiently to maintain high retention and satisfaction levels.

Requirements

Bachelor’s degree in Engineering, Business, or a related discipline.
Demonstrated professional background in technical account management, customer success, or technology-driven environments.
Knowledge of computing platforms, machine learning, and artificial intelligence technologies.
Excellent communication, presentation, and interpersonal abilities.
Proven skill in establishing professional relationships across all organizational levels.
Capacity to thrive in a fast-paced workplace with evolving project requirements.

Skills and Tools

Kubernetes
Cloud computing platforms
AI and ML technologies

Salary and Benefits

Compensation range of $155,000 to $175,000 OTE, determined by knowledge, education, abilities, and market alignment.
Restricted Stock Units included in all offers.
Comprehensive health, dental, and vision insurance with employer HSA contributions.
401(k) retirement plan with matching up to 4% of salary.
Paid time off, holidays, parental leave, and volunteer time off.
Life insurance, short-term disability, and long-term disability coverage.
Professional development, tuition reimbursement, and mental health support.
Commuter benefits for parking and transit, plus a cell phone stipend.

About the Company

Crusoe operates as a vertically integrated artificial intelligence infrastructure company that owns and manages the entire stack from energy sources to digital tokens. The organization focuses on solving power bottlenecks for intensive AI workloads using an energy-first approach.

How to Apply

Interested candidates should visit the official Crusoe careers page to submit an application for this position.

Skills and tech stack

Kubernetes

Questions candidates ask

Where is the Customer Success Manager position located?

The role is located in Denver, CO.

What is the salary range for this position?

The compensation range is up to $155,000 to $175,000 OTE, depending on knowledge, education, abilities, internal equity, and market alignment.

What type of employment is this?

This is a full-time employment opportunity.

What educational background is required?

Applicants need a bachelor’s degree in Business, Engineering, or a related field.

Are stock options or equity included?

Yes, Restricted Stock Units are included in all offers.

Ready to apply?

The application is on the official Crusoe careers page.

Apply on company site