About this role
The day-to-day work for the Controls Product Senior Manager involves establishing and driving the product platform that supports safe growth within Monzo's risk framework. This role is central to transforming how the organization manages risk by treating control tools and data pipelines as internal products designed for speed and safety. The individual will act as the Product Lead for core risk lifecycles, including Issues, RCSAs, Controls, Policy, and Regulatory Traceability. A significant part of the job involves moving beyond documentation to actively building solutions, prototyping low-code tools, and leveraging AI to automate manual risk processes.
This position exists to address the friction caused by traditional, manual risk governance by creating automated, self-service platforms. The goal is to shift from periodic assessments to continuous, real-time risk intelligence. The role requires a person who can bridge the gap between technical execution and business risk needs, ensuring that the control framework is both robust and easily adoptable by engineers and business leads. It is ideal for someone who thrives on transforming ambiguous operational problems into streamlined, scalable technical solutions.
Successful candidates will possess a blend of product management acumen, hands-on building skills, and an aptitude for integrating emerging technologies like AI into risk management processes.
What you will do
- Own the product roadmap for Monzo’s internal risk products, defining the vision and backlog for platforms like SmartSuite and Looker.
- Directly design, prototype, and build automated workflows, API integrations, and low-code/no-code solutions to create MVPs.
- Champion the adoption of AI across the discipline by experimenting with LLM prompting and custom agents for risk management.
- Drive the transition to real-time risk intelligence by designing data triggers for immediate alerts to risk owners.
- Ensure high-impact adoption by delivering clear guidance and intuitive UI/UX workflows for self-service.
- Maintain delivery momentum by guiding specialized data and automation direct reports and removing organizational blockers.
What you need
- Demonstrates a strong Product Manager mindset, focusing on user problems, value vs. effort prioritization, and rapid MVP delivery.
- Possesses hands-on building capabilities, comfortable working with data, automation, SQL, Python, APIs, or low-code environments.
- Has practical experience experimenting with AI/LLMs to automate manual tasks and enhance workflow efficiency.
- Understands fundamental risk concepts, including control design, RCSAs, and issue management processes.
- Is capable of thriving in ambiguous environments, starting from first principles to solve operational challenges.
- Has the ability to work effectively across cross-functional teams including Technology, Data, Product, Operations, and Risk & Compliance.
Nice to have
- Experience with LLM prompting
- Familiarity with low-code/no-code tools
Benefits
- £85,000 - £115,000 salary
- Incentive Awards tied to performance
- Benefits
Skills and tech stack
Questions candidates ask
What is the remote policy?
The role is listed as Remote (UK). The company location options include London, Cardiff, and UK Remote.
What is the compensation structure?
The salary range for this role is £85,000 to £115,000, supplemented by incentive awards tied to performance.
What is the primary technology stack mentioned?
The mentioned tools and technologies include SmartSuite, Zango, Looker, native AI integrations, SQL, Python, and APIs.
How is the team structured?
This role sits within the newly established Controls Product & Enablement team, which is part of the wider Controls Discipline in Monzo’s first line of defence. The team already has two direct reports working in data and automation specialties.