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Applied AI Engineer - AI Finance Agent

bjakcareerMalaysiaEngineering
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Mid
Posted
1 Oct 2026
Status
Open · checked 7d ago

About this role

Applied AI Engineer - AI Finance Agent is a full-time hybrid position based in Malaysia that requires working from the local office at least three days per week. This role suits practical software developers who want to build production-ready artificial intelligence systems for financial services workflows.

Role Overview

BJAK seeks an applied artificial intelligence professional to develop artificial intelligence-native systems for its financial agent products. The position focuses on automating real operational workflows, minimizing manual tasks, and enhancing financial services for customers and internal teams. Candidates should expect to take production ownership rather than conduct theoretical research.

Key Responsibilities

Construct artificial intelligence-driven workflows, assistants, agents, and automation architectures.
Implement artificial intelligence across customer support, customer relationship management, onboarding, claims, renewals, payments, operations, and internal platforms.
Collaborate with product and engineering groups to transform manual procedures into scalable automated systems.
Develop integrations connecting large language models with internal data, application programming interfaces, documents, knowledge bases, and enterprise systems.
Create evaluation, monitoring, and fallback mechanisms to ensure safe, reliable, and useful outputs.
Rapidly prototype solutions, test them with users or operators, and productionize successful iterations.
Enhance speed, quality, and consistency across business workflows using automation where it delivers tangible value.

Requirements

Solid software engineering foundation with a preference for Python and backend systems.
Practical experience developing with large language model application programming interfaces, agents, retrieval-augmented generation, workflow automation, or artificial intelligence tooling.
Ability to link artificial intelligence platforms with real product, data, and operational processes.
Sound judgment regarding the appropriate application of automation versus rule-based systems or human review.
Understanding of evaluation metrics, accuracy, latency, cost, privacy, and failure modes.
Rapid builder capable of prototyping, testing, and shipping operational systems.
Strong English communication skills, as English is the primary working language.

Nice to Have

Background in fintech, insurance, support automation, customer relationship management, or operations automation.

Skills and Tools

Python
Backend systems
Large Language Model APIs
Agents
Retrieval-Augmented Generation (RAG)
Workflow automation tools
APIs

About the Company

BJAK operates a mobile-first insurance platform launched in 2019 that serves millions of users in Southeast Asia. The organization is expanding its offerings into spending, saving, investing, exchanging, and travelling to help individuals optimize their finances. The company employs more than twenty nationalities working globally across physical offices and remote arrangements.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the Applied AI Engineer position located?

The position is based in Malaysia and follows a hybrid work model requiring attendance at the Malaysia office at least three days per week.

What programming language and technical background are required?

Candidates need a strong software engineering foundation with a preference for Python and backend systems, alongside hands-on experience with large language model application programming interfaces, agents, and retrieval-augmented generation.

What type of experience is considered a strong advantage?

Background experience in fintech, insurance, support automation, customer relationship management, or operations automation is a strong advantage.

What does the interview process involve?

The process consists of an online assessment or practical task, followed by a technical interview, and concludes with a CEO or final round.

Is this a research-focused role?

No, this is a production-focused role for builders who automate real workflows and take ownership of working systems rather than conducting research without production duties.

Ready to apply?

The application is on the official bjakcareer careers page.

Apply on company site