AI Marketing Strategist (PST based)
About this role
This role addresses the challenge of helping ecommerce brands effectively integrate advanced AI tools, specifically Triple Whale's Moby 2, into their daily operations to drive measurable growth. Triple Whale provides an AI operating system designed to analyze performance, suggest actions, and automate decisions for ecommerce businesses. The core need for this position is to bridge the gap between the powerful AI capabilities of Moby and the practical execution needs of customer-facing marketing teams. This Context Engineer will not operate internally but will empower founders, marketers, and agencies to confidently use Moby for marketing analysis, planning, and execution.
The successful candidate will focus on translating complex customer business goals and marketing challenges into actionable Moby workflows. This involves coaching users on how to interpret AI recommendations, diagnose opportunities, and build early trust in the platform's capabilities. Ultimately, this role exists to scale the adoption of Moby by creating repeatable activation patterns and improving the overall customer experience.
Individuals who possess strong performance marketing instincts, practical AI fluency, and excellent communication skills will thrive in this position. It requires a blend of strategic consulting, technical understanding of AI tools, and a customer-centric approach to enablement within a fast-moving environment.
What you will do
- Lead customer activation for Moby, focusing on helping new users identify initial high-value use cases.
- Translate customer goals, team structures, marketing motions, and growth challenges into practical Moby workflows.
- Enable customer operators to utilize Moby across paid media, measurement, creative, and growth planning activities.
- Coach customers on evaluating Moby's recommendations and converting AI outputs into concrete decisions.
- Provide prescriptive guidance during onboarding by diagnosing opportunities and recommending workflows.
- Maintain strategic customer relationships to discover and implement new Moby use cases over time.
- Identify repeatable activation patterns to develop into playbooks for the broader team.
What you need
- Possess hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy.
- Demonstrate familiarity with platforms such as Meta, Google, TikTok, Amazon, Shopify, Klaviyo, or similar ecommerce/growth tools.
- Maintain a strong understanding of key marketing metrics including CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback.
- Have practical experience using AI tools such as Claude, ChatGPT, Perplexity, Cursor, Replit, Lovable, n8n, or similar systems.
- Exhibit strong communication skills necessary for working directly with founders, marketers, and agencies.
- Must possess the confidence to be prescriptive in recommendations while actively teaching the customer how to operate.
- Demonstrate curiosity, speed, and a collaborative attitude suitable for a fast-paced environment.
Nice to have
- Agency experience or experience managing multiple brands/accounts
- Experience scaling DTC or retail brands
- Familiarity with attribution, incrementality, MMM, or marketing measurement
- Comfort with SQL or BI tools
- Experience in customer success, solutions consulting, or performance marketing leadership
Benefits
- Medical coverage
- 401(k) with a company match of up to 3%
- 30 days of paid time off accrued monthly after the first 30 days of employment
- Five sick days
- Nine paid company holidays
- Paid parental leave for eligible employees
Skills and tech stack
Questions candidates ask
What is the expected compensation range for this role?
The expected base salary for this role is $120,000–$150,000 per year.
What is the remote policy and time zone expectation?
This is a remote role with a strong preference for candidates based on the West Coast. The person in this role must be able to consistently work Pacific Time (PT) hours.
What specific AI tools are mentioned in the job description?
The posting mentions practical experience with AI tools such as Claude, ChatGPT, Perplexity, Cursor, Replit, Lovable, and n8n, among others.
What kind of team collaboration is expected?
The role requires partnering with product, design, and engineering to share customer feedback and improve the Moby experience.