
AI/Data Engineer Agentforce
About this role
Developing production Agentforce agents forms the core of daily responsibilities, requiring the creation of topics, actions, grounding mechanisms, and evaluation harnesses that verify correct behavior. AspenView Technology Partners is hiring an AI or Data Engineer to help establish early-market patterns for Agentforce, which currently sees adoption among roughly ten to fifteen percent of Salesforce customers. The contributor will join a North American client squad under delivery leadership to build guardrails against prompt injection, prepare structured and unstructured retrieval data, and instrument observability systems.
This full-time contractor position operates remotely from Latin American delivery centers while maintaining core business hours overlap with North American clients. Ideal candidates bring software or data engineering backgrounds alongside practical experience testing prompts systematically and understanding AI risks like hallucination and PII exposure. Professionals who thrive here enjoy questioning whether the right features are being built and providing evidence-based improvements derived from live transcripts.
What you will do
- Design and build agents in Agentforce Agent Builder by defining topics, instructions, and operational boundaries.
- Implement various actions utilizing Flow, Apex, prompt templates, and external APIs.
- Establish grounding frameworks using Data 360 and retrieval sources to ensure model responses rely on factual data.
- Implement guardrails against prompt injection, data leakage, and out-of-scope action execution.
- Build evaluation sets and regression tests for agent behavior to run prior to every change.
- Analyze live transcripts and deflection data to drive evidence-based improvements for agent performance.
What you need
- Four or more years of professional experience in software or data engineering with hands-on production work building LLM-backed applications.
- Practical background in prompt engineering and systematic prompt testing.
- Familiarity with AI risks, including hallucinations, prompt injection, PII exposure, and action authorization.
- Technical expertise in Salesforce tools including Agent Builder, Prompt Builder, Einstein Trust Layer, Flow, and Apex.
- Experience with retrieval-augmented generation concepts such as embeddings, chunking, vector retrieval, and grounding evaluation.
- Professional English proficiency for conducting direct requirement and design conversations with North American stakeholders.
Nice to have
- Salesforce Certified AI Specialist
- Salesforce Certified Agentforce Specialist
Skills and tech stack
Questions candidates ask
What is the remote work policy and location setup for this role?
This is a remote position delivered from AspenView’s Latin American delivery centers into a North American client team. Contractors work the client’s core business hours with substantial time-zone overlap.
What technology stack and platforms will I be working with?
The role utilizes Agentforce Agent Builder, Prompt Builder, Einstein Trust Layer, Salesforce Flow, Apex, Data 360, and Python for data preparation and evaluation harnesses.
What is the employment structure and team placement?
AspenView holds the employment relationship and delivery accountability for this full-time contractor agreement. You will operate as an individual contributor embedded within the client’s squad under AspenView Delivery Leadership.
Is visa sponsorship available for applicants?
AspenView does not sponsor employment visas for this position. Applicants must have permanent work authorization in their country of residence.
The application is on the official Aspenview Technology Partners careers page.
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