About this role
The Engaged Accounts team manages and grows a portfolio of active billing customers across CoreWeave infrastructure and Weights & Biases software. This group works to deepen client relationships, protect recurring revenue, and expand consumption through a dedicated portfolio model supported by technical specialists.
The Account Manager takes ownership of 15 to 30 active customer accounts, directing day-to-day health, retention, renewals, and expansion motions. Responsibilities include shaping commercial negotiations, monitoring usage trends, and orchestrating internal resources like solutions architects and technical support teams to resolve issues and drive adoption.
Candidates should bring extensive cloud or SaaS commercial experience and a track record of meeting revenue targets while handling complex accounts.
What you will do
- Manage and grow a portfolio of 15 to 30 billing customers across cloud infrastructure and software offerings.
- Drive expansion, retention, and recurring revenue growth across assigned accounts.
- Identify, negotiate, and close commercial deals for renewals and expansion opportunities.
- Build multi-threaded relationships with both technical and business stakeholders at customer organizations.
- Monitor account usage trends and coordinate internal specialists to resolve issues and reduce churn risk.
- Forecast portfolio revenue and partner cross-functionally with technical and business development teams.
What you need
- Six or more years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, or AI platform markets.
- Demonstrated track record of managing a portfolio of multiple active customer accounts simultaneously while driving retention and renewals.
- Experience negotiating and closing commercial deals including upsells and expansion opportunities.
- Familiarity working across both infrastructure and software sales motions.
- Consistent history of meeting or exceeding revenue and retention goals.
- Bachelor's degree or equivalent practical experience.
Nice to have
- Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms
- Experience managing both infrastructure and SaaS customers within the same book of business
- Familiarity with consumption- or usage-based revenue models
- Familiarity with large-scale compute, bare metal, inference, or AI platform offerings
Benefits
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance and disability insurance
- Health Savings Account and Flexible Spending Account
- 401(k) with a generous employer match
- Paid Parental Leave and flexible PTO
- Catered lunch each day in office and data center locations
Skills and tech stack
Questions candidates ask
What is the salary range for this role?
The base salary range for this role is $165,000 to $205,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location.
What benefits are included in the compensation package?
In addition to a competitive salary, the total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program. Offerings include fully paid medical, dental, and vision insurance, a 401(k) with an employer match, paid parental leave, and flexible PTO.
What does the portfolio entail for this position?
The Account Manager owns a portfolio of 15 to 30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts.