telus-digital

TELUS Digital functions as a digital product consultancy and operates as the digital division of TELUS, which is one of Canada's largest telecommunications providers. The company designs and delivers customer experiences utilizing technology, agile methods, and a people-first culture across regions including North America, South America, Central America, Europe, Africa, and APAC. It serves enterprise clients by providing end-to-end expertise across service offerings such as web, mobile and digital marketing, enterprise AI, customer care AI and technology, enterprise technology modernization, digital product consulting, data and AI, strategy consulting, enterprise applications, cloud engineering, and QA and test engineering. Its solutions range from mobile apps and websites to voice UI, chatbots, artificial intelligence, customer service, and in-store solutions.

In the artificial intelligence and machine learning domain, TELUS Digital specializes in data-driven solutions and strategic AI implementation to help clients transform their businesses through AI-powered strategies. The organization builds and evolves AI systems that power player support platforms, including AI assistants for users and AI copilots for support agents, involving LLM orchestration, agentic workflow design, model evaluation across multiple providers, and production-level observability and resilience.

Open roles at TELUS Digital indicate that the company is building technical, engineering, and leadership teams across multiple seniority levels, ranging from senior individual contributors to executive leadership positions. The open roles include Managing Director, Lead AI Developer, and Senior Full-Stack AI Engineer. Job locations span international hubs such as Charlottesville, Virginia; St. Louis, Missouri; Sofia, Bulgaria; and Bengaluru, India. Work arrangements specified for these roles include hybrid in-office requirements in specific office locations as well as remote flexibility options depending on the position.