Relay

Relay is a voice-first communication and safety platform designed for frontline teams in physical operations across industries such as food and beverage, automotive, metal, logistics, hotels, and casinos. The company builds a system of action that captures what workers say out loud during their shifts, turning verbal interactions into operational intelligence. By utilizing purpose-built smart radios, a dashboard, and an app, Relay logs frontline knowledge, organizes it, and provides answers in plain language drawn from team communications.

To address communication challenges on plant floors, Relay employs its own speech models that are trained on short phrases, call signs, and machine names rather than traditional prose. The platform captures ground truth data from every exchange, providing a searchable record complete with time, location, and speaker details. Serving over seven thousand customers, including Fortune 500 companies, the technology integrates push-to-talk functionality with automated transcription and translation capabilities to reduce shift breakdowns, improve handoffs, and streamline operational workflows.