Klaviyo

Klaviyo builds an autonomous B2C CRM and AI marketing platform that unifies customer data to drive growth, retention, and omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The company serves relationship-driven brands, helping them manage marketing, analytics, and 24/7 customer service from a single platform. Its technology includes custom AI agents like Composer for marketing campaigns and Customer Agent for automated support, backed by real-time customer data platforms.

Open roles indicate that Klaviyo is actively building and expanding its applied AI, marketing engineering, and solutions architecture teams. The open positions include software and AI engineers, engineering managers, and solutions architects focusing on projects such as the Customer Agent and internal AI-powered automation platforms. These roles span varying levels of seniority, including engineering manager, lead, staff, and Level II positions.

According to the job listings, these engineering teams operate out of specific office locations, specifically mentioning Boston, Massachusetts, and San Francisco, California. The descriptions for roles like the Staff Engineer note that team members work in-office rather than remotely, engaging directly with live production traffic and building hands-on agentic systems from zero to one.