Front

Front is a customer operations platform built for B2B complexity, serving teams across support, sales, and operations. The platform brings together human teams and AI agents to coordinate customer work, manage shared inboxes, and resolve requests across email, chat, SMS, and WhatsApp. Over 9,000 businesses, including companies like Uber Freight, Navan, and Stripe, use Front to keep teams, tools, and customer conversations in sync.

In the artificial intelligence and machine learning space, Front builds tools that integrate AI directly into daily workflows. Its AI platform features Autopilot, which can autonomously resolve up to 70 percent of requests and take action across connected systems, alongside Copilot, an AI assistant embedded in the inbox that helps users summarize, prioritize, draft, classify, route, and learn from customer communications. The platform also allows companies to integrate custom-built external AI agents and provides automated evaluation tools to review and improve agent interactions.

Front's current hiring focus is reflected in its open roles, which include senior-level product management positions specifically dedicated to artificial intelligence. The open roles include Senior Product Manager - AI positions located in San Francisco, California, and Paris, France, with remote work options available for the Paris-based role.