Cresta

Cresta builds a unified platform designed for human and AI agents to transform customer experiences. The company serves enterprise clients across travel, hospitality, financial services, insurance, and telecommunications, including brands like United Airlines, Cox Communications, Marriott, Alaska Airlines, and Brinks Home. Its platform combines conversational AI agents, real-time agent augmentation, and conversation intelligence to help businesses automate interactions, increase revenue, save time, and build customer loyalty.

Born from the Stanford AI Lab, Cresta applies machine learning and conversational intelligence to customer conversations. The platform provides real-time guidance, knowledge management, and workflow automation for human agents alongside autonomous AI agents that handle customer interactions. The company's technology is built to uncover signals hidden in every conversation, capture the voice of the customer at scale, and drive efficiency gains across multiple communication channels.

Open roles at Cresta indicate that the company is building specialized teams focused on customer-facing artificial intelligence deployment and strategy. The available positions include remote opportunities based in the United States, such as the AI Strategist role. These team members work directly with enterprise customers to analyze conversation data, identify automation opportunities, build roadmaps, and prove the business impact of deployed AI capabilities.