1-800 Contacts

1-800 Contacts operates as part of the parent company SeekWell, which also includes Luna and The Framery. The company focuses on making vision care simpler, easier, and more accessible for consumers. Its stated goal is to create seamless, informed, and genuinely personal customer interactions within the vision care industry by placing the customer first.

Artificial intelligence is utilized as a core component of the company's product development strategy, specifically within its CX Incubator. This incubator builds and tests new concepts for the mobile application before larger investments occur. The teams explore systems and experiences involving conversational AI, content decisioning, recommendations, personalization, generative experiences, and voice interactions to solve customer problems.

The open role indicates that the company is building technical teams focused on applied artificial intelligence and rapid prototyping. The current listing is for a Full Stack Engineer specializing in AI Prototyping, located in Draper, Utah, with a hybrid work arrangement. This position involves software engineering, frontend development, and applied AI experience to turn customer experience concepts into functional prototypes using React and Next.js platforms.