Workplace Technology Support Engineer - Executive Support
About this role
The Workplace Technology Support Engineer - Executive Support is a vital technical role at Hasbro, dedicated to delivering white-glove support and maintaining reliable technology systems for senior leadership. This onsite position is located in Boston, Massachusetts, and suits an experienced IT professional with a strong background in enterprise desktop environments and executive-level service.
Role Overview
This position serves as the main point of contact for technology issues within the executive leadership space at Hasbro. The engineer maintains the stability, performance, and continuous improvement of workplace technology across office, remote, and travel environments. Working closely with platform engineering, security, and networking teams, the role diagnoses advanced technical problems and translates recurring issues into scalable solutions through standardization, documentation, and automation. This role is onsite Monday through Friday at Hasbro's new headquarters in Boston, MA, with interim work at the Pawtucket, RI location until the Boston office opens.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
Employees may be eligible for annual and long-term incentives alongside a comprehensive benefits package. Offerings include medical, dental, and vision insurance, paid vacation time and holidays, a generous 401(k) match, paid parental leave, a volunteer program, employee giving and matching gifts programs, tuition reimbursement, and product discounts.
About the Company
Hasbro and Wizards of the Coast take play seriously, creating experiences that spark joy, connection, and community through the magic of play. The organization collaborates with passionate teams to reimagine iconic brands and build what has never been built before.
How to Apply
Candidates should apply directly on the official company careers page to be considered for this position.
Skills and tech stack
Questions candidates ask
Where is this job located?
This position is onsite Monday through Friday at Hasbro's new headquarters in Boston, Massachusetts. In the interim before the Boston location opens, the position is onsite at Hasbro's headquarters in Pawtucket, Rhode Island.
What is the experience requirement for this role?
Candidates must have 3+ years of experience supporting enterprise desktop environments or workplace technology systems, along with experience in dedicated Executive Support.
Will this role require travel?
Yes, travel is required to support executives and leadership at corporate offices, leadership meetings, conferences, board meetings, company events, shows, presentations, and other business engagements.
What operating systems and tools will I work with?
You will work with Windows and macOS operating systems, endpoint management tools, ServiceNow or similar service management platforms, and Confluence for documentation.
What benefits are provided by Wizards of the Coast?
Benefits include medical, dental, and vision insurance, paid vacation time and holidays, a generous 401(k) match, paid parental leave, volunteer programs, tuition reimbursement, and product discounts.