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Technical Product Manager - Enterprise AI & IT - Austin

RedisAustin, TXGeneral & Administrative
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Senior · 5+ yrs
Posted
17 Sept 2026
Status
Open · checked 7d ago

About this role

The Technical Product Manager - Enterprise AI & IT role at Redis is located in Austin, TX, and suits a professional with a background in product management or technical program management looking to drive AI integration. This position sits at the intersection of Product, IT, and business operations to deliver enterprise artificial intelligence solutions.

Role Overview

The Technical Product Manager manages the project and product intake process for Enterprise AI and IT initiatives at Redis. The professional in this position shapes roadmaps, communicates tradeoffs, and personally tests automations and agents.

Key Responsibilities

Own project and product intake for Enterprise AI and IT by establishing request, discovery, and prioritization standards.
Maintain and communicate roadmaps covering IT platforms, internal tools, and automation initiatives.
Lead cross-functional programs from problem definition to launch alongside Engineering, Security, Legal, and Operations.
Translate business challenges into requirements, user stories, success measures, and delivery plans.
Identify and evaluate AI use cases including workflow automation, knowledge assistants, copilots, and task-oriented agents.
Test and validate AI automation by designing scenarios, evaluating accuracy, and checking safety standards.
Establish validation and monitoring approaches for prompts, permissions, data access, and human-in-the-loop controls.
Coordinate pilots, change communications, and user enablement to ensure measurable adoption.

Requirements

Minimum of 5 years of experience in product management, technical program management, business systems, or IT.
Demonstrated track record of delivering cross-functional technology initiatives.
Direct experience running AI enablement and transformation projects from pilot to production.
Experience managing intake processes and roadmaps across multiple stakeholders.
Working knowledge of enterprise IT concepts, SaaS applications, APIs, identity management, and security.
Hands-on experience evaluating AI products, workflows, and agents.
Understanding of AI quality, risk, privacy, reliability, and observability considerations.

Nice to Have

Experience working in a startup, high-growth, software, or SaaS company.

Skills and Tools

Enterprise AI and automation tools
SaaS applications and APIs
Identity and access management systems
Data flows and security frameworks

Salary and Benefits

Base annual salary range of 101,000 to 127,000 USD per year for specific locations like New York, California, Washington, Colorado, and Rhode Island (note that the Austin location may vary).
Total compensation package may include 401(k), unlimited time off, learning and development, and health and wellness benefits.
Additional components may include discretionary bonuses, stock options, commuter benefits, or commission plans depending on location.

About the Company

Redis builds products that run fast applications utilized by over 10,000 worldwide customers. The organization values a culture of curiosity, diversity of thought, and inclusion, offering equal employment opportunities and reasonable accommodations for applicants with disabilities.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

SaaS applicationsAPIsAI automation toolsKnowledge assistantsCopilots

Questions candidates ask

What is the primary focus of this role?

The role focuses on managing project intake for Enterprise AI and IT, shaping roadmaps, and hands-on delivery of enterprise artificial intelligence solutions and automations.

How many years of experience are required?

Candidates must have at least 5 years of experience in product management, technical program management, business systems, IT, or related fields.

Where is the position located?

The position is based in Austin, TX.

What benefits are included with employment at Redis?

Benefits may include 401(k), unlimited time off, learning and development opportunities, comprehensive health and wellness benefits, discretionary bonuses, and stock options.

Does the role require technical AI evaluation skills?

Yes, candidates need hands-on experience evaluating AI products, testing real scenarios, and assessing accuracy, safety, and reliability.

Ready to apply?

The application is on the official Redis careers page.

Apply on company site