Technical Account Manager (AI Driven) - Curveglass
About this role
Curveglass builds a flight-level correction layer for airline revenue management, utilizing advanced data science and modeling to help airlines make better decisions. Operating directly inside each airline's cloud environment, the product combines a common Core with a client-specific Adapter to handle web applications, APIs, data integrations, and business rules.
This technical account manager role owns the end-to-end technical implementation of Curveglass for airline clients. Responsibilities include building and maintaining client-specific Adapter code, working across frontend and backend systems, integrating data and infrastructure, and deploying the software within client cloud environments. The person in this position will also communicate directly with clients to understand their needs, troubleshoot issues, analyze recommendations alongside revenue management teams, and collaborate with the core team to inform the product roadmap.
A successful candidate is a pragmatic engineer who enjoys full-lifecycle software development, handles ambiguity well, and communicates effectively with both technical and non-technical stakeholders. This role suits someone who wants meaningful ownership over production systems and the opportunity to influence product architecture.
What you will do
- Own the end-to-end technical implementation of Curveglass for airline clients from initial setup to production maintenance.
- Build and maintain client-specific Adapter code while working across frontend and backend systems.
- Deploy and operate applications within client cloud environments using containers and infrastructure as code tools.
- Interact directly with clients to understand technical and business needs, lead meetings, and troubleshoot issues.
- Analyze recommendation results in collaboration with client revenue management teams.
- Partner with the core team to feed client requirements back into product roadmap decisions and shared Core features.
What you need
- Demonstrated software engineering experience in designing, building, debugging, and maintaining production systems.
- High proficiency in Python for production environments.
- Experience with full-stack development using TypeScript and React.
- Familiarity with relational data, SQL, APIs, client datasets, and production data flows.
- Hands-on experience deploying and maintaining applications in AWS or Azure using containers and Terraform.
- Fluency in spoken and written English for communicating with stakeholders across multiple time zones.
Nice to have
- Enterprise implementation experience with customer-specific integrations
- Familiarity with airline pricing, forecasting, or revenue management systems
- Data engineering experience with pipelines, Parquet, or Snowflake
- Professional proficiency in Spanish or Portuguese
- Prior startup experience in fast-moving environments
Benefits
- Startup environment backed by AE Studio
- Remote-first culture with the option to work from anywhere or the Florianopolis office
- Flexible schedules focused on outcomes and ownership
- Competitive compensation and opportunities for growth
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The position offers a remote-first culture where you can work from anywhere, or from the Florianopolis office in Brazil. Team members also have the flexibility to occasionally adapt meeting hours to work with clients across the Americas, Europe, and the Middle East.
What tools and technologies will I be using?
The technical stack includes Python, TypeScript, React, SQL, and data integration tools. For infrastructure and deployment, the role utilizes AWS or Azure along with containers and Terraform.
How does the team collaborate with clients?
You will work directly with clients to understand their technical and business requirements, participate in and lead meetings, and manage technical expectations. You also collaborate with client revenue management teams to analyze recommendation results.
What are the working hours and schedule like?
The company offers flexible schedules and cares about outcomes, ownership, and impact rather than micromanagement. Team members should be comfortable occasionally adapting meeting hours to accommodate clients across different global regions.