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Solutions Engineer

AscendSan FranciscoTech
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Salary
Not listed
Job type
Full-time
Experience
Mid
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

San Francisco is the on-site location for this Solutions Engineer contract role at Ascend, which suits professionals experienced in AI-driven data extraction and prompt engineering. The position requires a three-month commitment at 40 hours per week starting in October, with a potential conversion to a full-time software engineer position after six months.

Role Overview

Ascend seeks a Solutions Engineer on a contract basis to take ownership of a critical AI-driven data extraction workflow in San Francisco. The professional in this position will shape the automation layer of the insurance financial platform by improving accuracy, scalability, and customer experience. This role blends hands-on technical problem-solving with experimentation and cross-functional collaboration.

Key Responsibilities

Own and optimize prompt logic by identifying and resolving data extraction issues through prompt engineering and analytical problem-solving.
Design systems that enable scalable, high-accuracy iteration on prompt workflows.
Partner with internal teams to improve testing, monitoring, and refinement processes.
Support new customer and organization onboarding through internal tooling improvements.
Provide feedback and insights to shape the broader product roadmap.
Work closely with internal and external users to gather context, troubleshoot challenges, and deliver consistent, high-quality results.
Track and analyze extraction accuracy metrics, uncover trends, and identify root causes.
Recommend process improvements to reduce manual work over time.
Build reusable playbooks and prompt strategies to support future automation efforts.

Requirements

Exceptional analytical and critical thinking skills with a track record of breaking down complex problems into actionable solutions.
Experience with AI-powered document processing, prompt engineering, or data extraction workflows.
Proven ability to work with large, unstructured datasets to identify patterns and improve accuracy.
Strong communication skills to translate technical concepts for both technical and non-technical audiences.

Nice to Have

Familiarity with large language models and their applications in automation or data systems.

Skills and Tools

Prompt engineering
AI-powered document processing
Data extraction workflows
Large language models
Analytical problem-solving

Salary and Benefits

The contract period does not include benefits. Candidates converted to full-time roles receive unlimited PTO, meaningful equity, a dog-friendly office, commuter benefits, free lunch in the office every day, and health care for the employee and dependents.

About the Company

Ascend is a financial operations platform built for the insurance industry, combining accounting automation, payments, and premium financing in a vertically integrated solution. The company operates on-site in San Francisco and serves over 4,000 businesses, including more than half of the 50 largest brokers in the country.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Large Language ModelsLLMsPrompt Engineering

Questions candidates ask

What is the duration of the contract?

The contract is for three months, requiring 40 hours per week, starting in October.

Is this position remote or on-site?

This role is on-site at the company office in San Francisco.

Can the contract lead to a permanent position?

Yes, the role is a contract-to-hire opportunity as a full-time software engineer after six months.

Are benefits provided during the contract period?

No benefits are included during the contract period, but they are available if converted to a full-time role.

What is the primary focus of the Solutions Engineer?

The engineer takes full ownership of a critical AI-driven data extraction workflow, optimizing prompt logic and improving automation accuracy.

Ready to apply?

The application is on the official Ascend careers page.

Apply on company site